Administrative Assistant Sales

Harriet A. Collins

* ** **** ***** ****: 908-***-****

Hillsborough, NJ 08844 Fax: 908-***-****

****************@*******.***

OBJECTIVE: To obtain a diverse administrative position that allows me to utilize my

computer, analytical, accounting, organizational and interpersonal skills in a contributory role

within an organization

QUALIFICATIONS: Microsoft Word 07, Excel 07, Outlook 07, Internet Explorer

EDUCATION:

Raritan Valley Community College, Branchburg, NJ

Completed coursework: Economics I, English I & II, Systems Analysis & Design I

& II,Computer Operations I, BALI, Accounting I & II and other electives

Weichert School of Real Estate, Bridgewater, NJ

(Currently maintain active State of NJ real estate license)

State of New Jersey Notary Public Commission

(Currently maintain active Notary Public license)

JOB EXPERIENCE:

RSL Management, Inc., Skillman, NJ 3/2009 – Present

Community Administrator (Full –time contractor)

Highlighted contribution:

Voluntarily assumed the responsibility of preparing closing statements and condominium

questionnaires required by attorneys and mortgage companies for property closings

. Provide customer service in a high call environment to owners in the areas of

maintenance/repair requests, account questions and other general inquiries while

handling difficult callers with diplomacy and professionalism

. Code invoices for accounting department processing

. Monitor bills for RSL and provide administrative support in all areas of company operation

. Support multiple property managers in day-to-day needs

. Assist with billing and general mailings on scheduled basis for managed properties

. Maintain filing system with accuracy and attention to detail

. Provide support in areas of faxing, emailing, copying and mailing documents

. Provide closing statements at request of attorneys/mortgage cos. for unit owner sales

. Complete detailed condominium questionnaires at request of mortgage cos. for buyers

of units to procure mortgages

Harriet A. Collins Page 2

Environmental Liability Mgmt., Princeton, NJ 12/2008 - 3/2009

Receptionist/Administrative Assistant (Separation due to

layoff)

Highlighted contribution:

Organized and documented a huge inventory system to prevent waste, reduce costs and provide more

efficiency when replenishing

. Answer and disseminate all incoming calls/greet and assist incoming visitors

. Provide support for outgoing reports that included proofreading, scanning, copying,

compilation and copying to disk/CD. Majority of reporting was to the NJ DEP

requiring extreme accuracy and attention to detail

. Documentation filing/retrieval

. Maintain/order very large office supply inventory/office errands as necessary

. Coordinate/create/print calendars for staff in all offices for timely distribution

BrightSight Group, Princeton, NJ 12/2007 - 9/2008

Sales Support/Administrative Assistant (Separation due to layoff)

Highlighted contribution::

Created a new tracking system to monitor and ensure all logistical details were in place prior to a

speaker’s presentation

. Prepare detailed contracts with high degree of accuracy and frequent time

pressures

. Provide travel arrangement services for speakers for air transportation

(international and domestic), hotel accommodations and ground transportation

. Acted as liaison between speaker and purchaser for logistical presentation issues

. Answer and disseminate all incoming calls

. Post inquiries from prospective purchasers into Salesforce.com

Gloria Nilson GMAC Real Estate, Belle Mead, NJ 6/2003 - 12/2007

Administrative Assistant (Separation due to office closure)

Highlighted contribution:

Created system to ensure all corporate and NJ Real Estate Commission requirements were met for

sales/listing transactions for auditing purposes and avoidance of penalties for non-compliance

Harriet A. Collins Page 3

. Process all commission checks/incoming bills to branch with the corporate office

. Monitor branch office P/L statements to determine accuracy and validity of expenses

. Assist manager and agents in planning and coordinating community events

. Track deadlines/ad submission/proofing of advertising content

. Process listing/sales transaction paperwork/enter into production software

. Provide financial reports to management on scheduled basis

. Maintain office supply inventory/telephone system

. Create/maintain letters, memos and spreadsheets

. Assist in phone support for client and other agency inquiries

. New agent paperwork and training

. Effective in recruiting efforts to build office sales team by obtaining interviews

. Communicated closely with sales agents, attorneys and affiliated title co.

personnel to capture title insurance business that resulted in increased revenue

Jewish Comm. Ctr. of Belle Mead, Belle Mead, NJ 7/1997 – 6/2002

Administrative Assistant

Highlighted contribution:

Spearheaded a project to convert a manual billing and membership system to a computerized

one by assessing the data flow of the organization and integrating same into a customized

software package. The success of this project led to a huge savings in time, more accuracy

and the ability to provide additional financial information to management.

. Maintenance of entire computerized membership database

. Sole contact to resolve any software problems with vendor

. All outgoing correspondence/financial reports to management on scheduled basis

. Post all incoming checks for membership/nursery school payments

. Accounts payable/payroll processing/physical bank deposits/fund transfers

. Support to membership/nursery school regarding billing and other inquiries

Contact this candidate