Firefly Dr. 317-***-****
Pendleton, IN Douglas.dion@gmail
Dion Douglas
Experience Nov 2009 - Current RGK Marketing Indianapolis IN
Sales Associate
o Consistent Sales Output
o Quickly Learned System for maximum commission
o Proven track record of customer relations
Feb 2009 - Oct 2009 ACS Inc. Anderson IN
Customer Service Associate
o Maintained customer relations
o Answered customer service lines for Verizon
o Consistently achieved 'A' pay rating on ABC pay scale.
Oct 2008 - Jan 2009 Leitz Out Concepts Indianapolis, IN
Manager Trainee / Sales Associate
o Direct Marketing
o Interviewed employees
o Trained new hires
o Top weekly sales associate
Apr 2006 - Oct 2008 Finner N Finner, LLC Indianapolis, IN
Controller / IT Admin
o Maintained accounting records for 12 profit centers
o Processed payroll for 200+ employees
o Ensured hardware/software stability
o Increased profitability from 8% to 14% over 2 years
Mar 2004 - May 2006 Hessville Plumbing Inc. Hammond, IN
Hardware - Software Specialist / Data Entry / Admin. Assist.
o Designed marketing materials (i.e. flyers, phone book
advertisements)
o Entered daily transactions into QuickBooks
o Dispatched plumbers
o Answered phones
Abilities I type 90 wpm. I am proficient in MS Word, WordPerfect, Excel,
Access, Power Point, Windows 2000//XP/Vista, QuickBooks, and
many other applications. I also coach my son's baseball and
basketball teams.