Customer Service Medical

Antoinette Johnson

**** ***** **. *******, ** ***02 - Home: 301- 638-1770

************@*******.***

Citizenship: United State of America

Federal Civilian Status: N/A

Veterans Preference: N/A

OBJECTIVE Medical Records Department (HIM)

PROFESSIONAL SUMMARY OF QUALIFATIONS

Experienced Systems on Computer

Eight years experience, respectively operation different types of computer

software, including WIN9x, WINNT, WIN2K, WIN XP, WP,WRD97,98, WRD2K,WRDXP,

MSOFF, EXL97, PW97. I also work on Medtech, Quadmed, and Nextgen, EMR, EPM

medical systems for six years including researching document, and purge

vendor files in Deltek system for two years in accounting.

Profile

I am an energetic creative, organized and detail oriented professional with

strong skills.

Excellent communication skills and extensive knowledge of office business

administrative duties and responsibilities relates thereto. I am results

oriented with a consistent record of exceeding standards and expectation

with excellent interpersonal skills.

PROFESSIONAL HISTORY

Medical Records/Head Leader Supervisor

09/2009- Present

Shah Associates,MD.PA 11701 Livingston Rd. Ft. Washington, MD

Supervisor: Malissa Proctor

Telephone: 301-***-****

Hour: 40+ per week

. Making sure charts are pickup and file back throughout the day.

. Responsible for printing doctor schedule daily and comply charts.

. Taking incoming calls for charts request from Insurance Company,

Lawyer, and repairing them for Health Port to copy.

. I also acknowledge the confidentiality of patient charts and HIPP

policies.

Medical Outpatient Coder/Abstractor

05/2002-06/2008

Civista Medical Center 701 Garrett Street La Plata, MD 20646

Supervisor: Sheila Pickett-Ried

Telephone: 301-***-****

Hours: 40+ per week

. Responsible for accurate expedition and proficient coding and

abstracting

Outpatient, and Emergency charts.

. Using ICD-9, Procedures, CPT, and E codes.

. Running daily reports from error sheets to drop codes for Billing

Department.

. Making calls to Doctor Office to retrieve a diagnosis on a patient

record.

. I started out working in the Medical Records Department file room and

was cross train throughout (MRD).

Customer Service

Representative

10/2000-09/2001

Wharton Supply Inc. 9045 Alexandria Ferry Rd Clinton, Md 20735

Supervisor: Walfordo Tenedero

Telephone: 301-***-****

Hours: 40 per week

. I was responsible for assisting in the recruitment and processing forms

on new employees.

. Duties also included maintaining a daily data entry record inventory on

Company stocks.

. Taking incoming calls for building and road material on new project from

Construction Company.

Human Resource Coordinator

08/2000-09/2001

Tender Loving Care Staff Builder 810 First Street NE, Washington, DC

20002

Supervisor: Jennifer

Telephone: 202-***-****

Hours: 40+ per week

. Maintained company's files and documents on all employee making sure

all

Information is completed in everybody files, and transfer date entry

into

Computer system on all employees.

. Making calls and scheduling appointment for interview, and setting up

test.

. Did statewide criminal background checks, plus made sure every RN, PT,

OT, and HHA had his or her state license up to date.

. Other office duties included managing company's benefits package and

faxing, copying, scanning, mailing plus taking incoming calls.

Logistics Assistant Specialist

01/2000-07/2000

Heritage Services Inc. 331 South Patrick Street Alexandria, VA 22314

Supervisor: William H. Smith II

Telephone: 703-***-****

Hours: 40+ per week

. Performed various data entry into the system to keep inventory

information up to date.

. Support in office supply, uniforms and equipment order for every

site

. Accounting duties which included the authorization of payment for

invoices, outgoing shipment and return shipment.

. Handling the inspection of the exchanged or refunded products.

Accounting Payable Assistant

04/1998-12/2000

Heritage Services Inc, 331 South Patrick Street, Alexandria, VA. 22314

Supervisor: Williams H. Smith II

Telephone: 703-***-****

Hours: 40+ per week

. Responsible for data entry on new vendor.

. Maintaining records of vendor transaction as well as the timely and

accurate payment of invoices.

. Retrieve statement from account manager to print out checks to be sign

for special vendor.

. Managed security levels on site telephone bills and I also processed loan

contracts.

Eastern High School

Information Certificates

Civista Health - Loyal and Valuable Service for (5 years) 05/08

Continuing Education Quantim 7.3 New Feature 09/07, 06, 05

Understand Reporting Requirements and Prepare for Implementation

(Healthcare Compliance) 02/07

DRGs 101: Coding Guideline, Signs and Symptoms (AHIMA) 12/06

Royce D. Smith & Lillie B. Francois Breast Cancer Foundation 04/00

Additional Training

Organized Disaster Training 08/07, 06

Calvert Memorial Hospital Medical Record Department coding training course

04/03

Volunteer

Civista Medical Records Department 2002, 03,04

Royce D. Smith & Lillie B. Francois Breast Cancer Foundation (Also help put

together a Charity Golf Tournament) 9/98, 9/99,

Diabetes 10/99

Contact this candidate