Customer Service Sales

Walter R. Rivas

***** ** * ** ***. *** Miami, FL 33174 786-***-****

*********@*****.***

Objective

Looking to work with a firm to gain experience and grow

with the company

Education

Bachelor of Science, Criminal Justice Summer of 2010

Florida International University,

Florida

Major: Criminal Justice

Minor: Psychology

Criminal justice ethics, Judicial process, Juvenile

justice and delinquency, Corrections and Policing,

Criminal Law, Criminal justice research methods and

statistics

Skills & Abilities

Management

Coordinated fundraising event for social fraternity,

which brought in more than $3,500 for philanthropy

Organized sporting tournaments for social fraternity,

which had more than 50 participants in each event

Managed and communicated with the chapter the new member

program for one year, in the process initiating 30

members

Communication

Presided weekly meetings with the active chapter about

the current states of the fraternity

Leadership

Served as fraternity president

Served as Head Candidate Educator for a year

Experience

Customer Service Associate May 2004 to

Old Navy, International Mall January 2009

Provided excellent customer service to

incoming shoppers to increase overall

sales

Cash Handler: Responsible for counting

and balancing all registers at the end

of the night

Cashier May 2008 to

Burlington Coat Factory, Dolphin Mall August 2008

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