donna medina
**** * ********* *** . *******, IL *0641
Phone: 773-***-**** . E-mail: ************@*****.***
CAREER PROFILE
Creative, confident, and detail-oriented individual focused on obtaining
bottom-line results. Dynamic executive professional with 7+ years'
experience in business relations and strategic planning. Utilized my
leadership, organizational and communication skills. Seeking a full-time
position within a diversified organization that will cultivate empowerment,
utilize my skills, and promote career advancement.
PROFESSIONAL EXPERIENCE
Enterprise Recovery System
August 2008 -
Present
Administrative/Client Relations
. Requested media for Borrower validation
. Managed and processed daily reports
. Successfully completed daily incoming disputes by documenting the
account and sending it to the appropriate departments
. Responsible for preparing outgoing mail to the clients, faxing, coping,
scanning all media. Prepared and managed daily logs
JLSA Investment
September 2007 -
June 2008
Executive Assistant
. Managed a team of seven plus employees within the company
. Maintained HR responsibilities throughout the course of managing the 7+
employees
. Developed and implemented all employee and investment contracts on a
monthly basis
. Responsible for creating structure and organization for three companies
. Managed and maintained company and CEO's personal bills and invoices on a
monthly basis
. Approved funds for company accounts as needed
. Responsible for being the Personal Assistant to the CEO of the three
companies
. Managed and organized company events, seminars and meetings on a monthly
basis
. Provided property management in and around Chicago and Indiana by
maintaining the property, making police reports and listing the
properties for rent as needed.
Linda Mitchell State Farm Insurance Agency
February 2007 - September 2007
Service Insurance Representative
. Provided Insurance: Auto, Home and other State Farm products to over 100+
customers
. Responsible for answering phone calls and assisting customers on a daily
basis
. Responsible for completing and updating customer policies on a daily
basis
. Successfully managed customer complaints as needed
Merchants Credit Guide
August 2005 - October
2006
Office Administration
. Requested media for debtor and client validation
. Prepared status reports with updated disputes that were sent out to
clients
. Successfully completed 800+ disputes on a daily basis
. Prepared and processed 1000+ incoming debtor payments through the inbound
mail on a daily basis
VOLUNTEER WORK
. Youth Service Project (Non-Profit)
February 2003 -
July 2003 Administrative Assistant (Internship)
-Responsible for ordering and supplying office equipment
-Maintained and handled in and outbound calls
-Scheduled company meetings in a weekly basis
-Assisted in facilitating company related projects and fundraising events
on a monthly basis
-Provided assisting support to staff members and youth that attended the
organization
. Circle Family Care (Non-Profit)
December 2001 - January 2003
-Assisted in medical billing and data entry.
. Norwegian Hospital
August 1999 - September 1999
-Assisted in the labor and delivery department.
EDUCATION
. Roberto Clemente High School - Diploma 2001
. Washington College
August 2006 - May 2007
-Associates in Arts
-Major: Business Administration
-Continuing Education
SKILLS: Microsoft Word, Excel, Internet, Outlook[pic]