Customer Service Supervisor

RONNIE R. ORALLO

**** *** ***

Manteca, CA *****

Phone: 209-***-****

E-mail: ******@***.***

Summary: Experience in

transportation/distribution/dispatching.

Hands on training coordinator/ Supervisor,

leadership, coaching, safe work skills,

efficient performance, safe operation, Root

Cause Analysis investigation, DOT compliance

inspections, cost control, DOT shipping

experience. RCRA trained.

Job TRANSPORTATION OPERATIONS/SUPERVISOR, 7 years

Objective: experience

TERMINAL OPERATIONS SUPERVISOR / PETROLEUM

INDUSTRY, 7 years experience

Dispatch Supervisor, 4 years experience

TRUCK DRIVER/ TERMINAL OPERATOR, 13 years

experience

Experience:

Job Title: Compliance Specialist

Employer: WGR Southwest Inc. / ADP TOTALS, Lodi, CA.

Dates: 02/07 to 02/09

Duties: Writing local operating procedures for major

oil companies throughout the west and east

coast. Provide DOT Hazardous Material

compliance training to customers when

requested. Lay off due to lack of work.

Job Title: Operations Supervisor

Employer: Shell Oil Products, San Jose, CA

Dates: 2/02 to 2/07

Duties: Responsible for San Jose, South San

Francisco, Stockton CA terminals. Responsible

for daily local operations of terminal

operators/onsite contractors,

incoming/outgoing product, monthly terminal

inspections, regulatory inspections, review

daily inventory reports loss/gain

spreadsheets. Understanding of regulatory

requirements, DOT, EPA, OSHA, company and

state. Maintain all maintenance records for

all vehicles and equipment. Accountability

for compliance budget and cost management.

Customer service and dispatching.

Job Title: Terminal Supervisor

Employer: Equilon Enterprises LLC, Bakersfield, CA

Dates: 11/00 to 2/02

Duties: Perform daily, weekly, and monthly terminal

inspections, correct any deficiencies found

during terminal inspections, have the

operator performing the task document all

repairs/corrective actions taken, Managed and

resolve local issues when required. Manage

ongoing construction/ remediation SVE unit/

Complete load rack rebuild, "zero injuries".

Handle customer service and dispatching.

Maintain all maintenance records for all

vehicles and equipment onsite. Accountable

for compliance budget and cost management.

Manage stand alone terminal.

Job Title: Terminal Operator

Employer: Equilon Enterprises, Stockton, CA

Dates: 2/99 to 11/00

Duties: Receive pipeline receipts, climbing and gauge

fuel storage tanks, perform QA testing,

perform routine maintenance on product pumps,

truck load rack equipment, vapor recovery

unit Perform stock accounting procedures,

additive calibrations, quarterly company

standard and regulatory compliance issue.

Responsible for performing all terminal

inspections and documenting all findings

reporting all findings to management. Managed

fuel storage tank construction and handled

all hazardous waste material.

Job Title: Driver/Plant Operator

Employer: Shell Oil, Martinez, CA

Dates: 3/90 to 2/99

Duties: Trained as a Tanker Transport Driver

delivered light oil product to various

service station in and around the surrounding

Bay area Plant operator duties sample and

test product from refinery perform routine

truck and load rack maintenance Assist with

special safety construction projects

Skills: SUPERVISOR, TERMINAL OPERATOR, TRUCK DRIVER

Education: High School

TWIC card holder current

CA Drivers A (multiple axle truck)

License

Class:

Willing to Yes

relocate:

Additional Trained in, Spill Prevention Controls Counter

Comments: Measures, Facility Response Plan FRP 1st

responder qualified individual, Facility

Security Officer FSO, Hazwoper trained, 49

CFR D.O.T., TWIC card Holder, Class A-X,

familiar with SAP, TMS inventory systems,

Micro Soft office suite products.

References Available on request

:

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