Medical Assistant Customer Service

Maria g. diaz

*** *** ******* #**, ********, ca *2374

Cell: 909-***-**** ( *************@*****.***

objective

Seeking to work in a medical office where I can utilize my skills

that I have as a Medical Assistant in OB/GYN and Internal Medicine.

SUMMARY OF QUALIFICATIONS

Bilingual (Fluent In Spanish); CPR Certified; Knowledge of Medical

Terminology; Triage and Vital signs; Electrocardiogram; Potential

Injections; Patient Care/Exams; Urinalysis; Clinical Laboratory;

Glucometer; Nutrition; Infection Control; Office Surgical Setup;

Charting; Phlebotomy; Computer Skills; Knowledge of Health Connect

program, Signature Program, and TDS Program; Typing 30 WPM; Record

Keeping; Office Software; Appointment Scheduling; Health Information;

Phone Answering; Excellent Customer Service and Communication Skills

Work of experience

12/2003 to 03/2009 Kaiser Permanente

Fontana, CA

Health Appraisal Assistant

Intake patient information such as vitals, blood pressure, EKG's,

entered lab work in the computer, scheduled appointment, called

patients with results, assisted with minor procedure such as ingrown

toe nail removal, pap smears, pregnancy test, assisted in

Sigmoidoscopy Clinic consent patient explain procedure, cleaned

scopes, followed protocol, interpreter for Spanish speaking patients

05/2000 to 12/2003 UCI Medical Center

Santa Ana, CA

Medical Assistant

Intake patient information for first time OB/GYN visit, scheduled

return appointments; filled out forms for WIC and Family Planning; in

charge of Colposcopy clinic and Urology Clinic; scheduled and

informed patients of what procedure consist of and why the importance

of procedure; cleaned instruments to be ready for sterilization pick

up; maintained, cleaned, and stocked procedure rooms; ordered

supplies; gave injections such as Depo, Tetanus, and Flu Vaccine;

urine quality control test; assisted with biopsies ECC and

Endometrial, Vulva

01/2000 to 05/ 2000 Dr. Kim Houng MD OB/GYN

Santa Ana, CA

Medical Assistant

Intake first OB/GYN visit, collected urine for pregnancy test from

patients, blood draw for prenatal care, filled out WIC forms and

Family Planning information, scheduled appointments, assisted in

Colposcopy procedures, gave shots to patients, assisted in pap smears

Education

03/2010-09/2011 Four-D College Colton, CA

Vocational Nursing

09/2009 to 12/2009 Redlands Adult School

Redlands, CA

General Education Diploma

06/1998 to 04/1999 Bryman College

Orange, CA

Medical Assistant

References Available Upon Request

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