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Administrative Assistant Office

Location:
Cameron, NC, 28326
Posted:
September 22, 2010

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Resume:

Anita Rochel Woods

***Lakeridge Drive, Cameron NC 28326

Home: 910-***-****

*********@*******.***

Administrative Assistant

Profile

Administrative support professional offering versatile office

management skills and proficiency in Microsoft Office programs. I am a

Strong planner and problem solver who readily adapt to change, work

independently and exceed expectations. I am able to juggle multiple

priorities and meet tight deadlines without compromising quality.

Handles multifaceted clerical tasks (e.g., data entry, filing, records

management and billing) as the assistant to the CEO and admissions

offices. Coordinates travel arrangements, maintains database and

ensures the delivery of premium service to clients. Quickly became a

trusted assistant known for "can-do" attitude, flexibility and

high-quality work.

Education

Fayetteville Technical Community College, Fayetteville, North Carolina -

2003-2008

University of Phoenix, Phoenix, Arizona - June 2010 - Present

Relevant Courses:

Administrative Assistant Applications

Administrative Assistant Fundamentals

Basic Clerical And Front Office Skills

Keyboarding and Document Formatting

Effective Teaching Training For Substitutes & Teacher Assistants

Introduction To Business

Professional Office Procedures

Professional Development:

Microsoft Office 2007

Key Skills

Office Office Management Spreadsheets/Reports Front-Desk Reception

Skills: Event Management

Records Calendaring Executive Support

Management Appointment scheduling Travel Coordination

Database Organization

Administration Administrative

Writing

Verbal Communication

Computer MS Word MS Outlook Windows

Skills: MS Excel MS Access

MS PowerPoint

Experience

Firm Foundation, Inc. Fayetteville, Administrative Assistant, 2004 -

North Carolina Present

Coastal Family Services, PLLC,

Fayetteville, North Carolina

Light House Group & Associates, Inc.

Fayetteville, North Carolina

Highlights:

Communicates effectively with multiple departments to plan meetings and

prepare referral packages for new clients. Established strong

relationships to gain support and effectively achieve results.

Provides office services by implementing administrative systems,

procedures, and policies, and monitoring administrative projects.

Provides information by answering questions and request.

Except Applications for Services, answer multi-line telephones to

screen, direct calls and take messages.

Communicate and handle incoming and outgoing electronic communications

on behalf of the CEO.

Prioritize and manage multiple projects, and follow through on issues in

a timely manner.

Responsible for managing calendars, interaction with both internal and

external executives and assistants, as well as consultants, to

coordinate a variety of complex meetings.

Operate office equipment and machines, voicemail systems and personal

computers.

Creates and revises systems and procedures by analyzing operating

practices, recordkeeping systems, forms control, office layout, and

personnel requirements; implementing changes.

Compile, copy, sort, and file records of office activities, business

transactions, other activities, and organize materials.

Compute, record, and proofread data and other information, such as

records or reports.

Maintains and update filing, office documents, medical records,

inventory, mailing, and database systems, either manually or using a

computer.

Inventory and order materials, supplies, and services.

Open, sort and route incoming mail, answer correspondence, and prepare

outgoing mail.

Prepare meeting agendas, attend meetings, and record minutes.

Process and prepare documents, such as business or government forms.

Review files, records, and other documents to obtain information to

respond to requests.

Troubleshoot problems involving office equipment, such as computer

hardware and software.

Type, format, proofread and edit correspondence and other documents

using computers.

Maintains adequate supply of pre-made consumer medical books and files.

Contributes to team effort by accomplishing related results as needed.

5+ years experience supporting executive levels in professional

services.

Maintains professional and technical knowledge by attending educational

workshops; reviewing professional publications.

Establish positive, professional relationships with community resources.

Ensure professional office environment.

Entrusted to manage office in the supervisor's absence. Provided timely,

courteous and knowledgeable response to information requests; screened

and transferred calls; and prepared official company correspondence.

Earned excellent marks on performance reviews, with citations for

excellence in areas including work volume, accuracy and quality; ability

to learn and master new concepts; positive work ethic; and commitment to

providing unsurpassed service.

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