Anita Rochel Woods
***Lakeridge Drive, Cameron NC 28326
Home: 910-***-****
*********@*******.***
Administrative Assistant
Profile
Administrative support professional offering versatile office
management skills and proficiency in Microsoft Office programs. I am a
Strong planner and problem solver who readily adapt to change, work
independently and exceed expectations. I am able to juggle multiple
priorities and meet tight deadlines without compromising quality.
Handles multifaceted clerical tasks (e.g., data entry, filing, records
management and billing) as the assistant to the CEO and admissions
offices. Coordinates travel arrangements, maintains database and
ensures the delivery of premium service to clients. Quickly became a
trusted assistant known for "can-do" attitude, flexibility and
high-quality work.
Education
Fayetteville Technical Community College, Fayetteville, North Carolina -
2003-2008
University of Phoenix, Phoenix, Arizona - June 2010 - Present
Relevant Courses:
Administrative Assistant Applications
Administrative Assistant Fundamentals
Basic Clerical And Front Office Skills
Keyboarding and Document Formatting
Effective Teaching Training For Substitutes & Teacher Assistants
Introduction To Business
Professional Office Procedures
Professional Development:
Microsoft Office 2007
Key Skills
Office Office Management Spreadsheets/Reports Front-Desk Reception
Skills: Event Management
Records Calendaring Executive Support
Management Appointment scheduling Travel Coordination
Database Organization
Administration Administrative
Writing
Verbal Communication
Computer MS Word MS Outlook Windows
Skills: MS Excel MS Access
MS PowerPoint
Experience
Firm Foundation, Inc. Fayetteville, Administrative Assistant, 2004 -
North Carolina Present
Coastal Family Services, PLLC,
Fayetteville, North Carolina
Light House Group & Associates, Inc.
Fayetteville, North Carolina
Highlights:
Communicates effectively with multiple departments to plan meetings and
prepare referral packages for new clients. Established strong
relationships to gain support and effectively achieve results.
Provides office services by implementing administrative systems,
procedures, and policies, and monitoring administrative projects.
Provides information by answering questions and request.
Except Applications for Services, answer multi-line telephones to
screen, direct calls and take messages.
Communicate and handle incoming and outgoing electronic communications
on behalf of the CEO.
Prioritize and manage multiple projects, and follow through on issues in
a timely manner.
Responsible for managing calendars, interaction with both internal and
external executives and assistants, as well as consultants, to
coordinate a variety of complex meetings.
Operate office equipment and machines, voicemail systems and personal
computers.
Creates and revises systems and procedures by analyzing operating
practices, recordkeeping systems, forms control, office layout, and
personnel requirements; implementing changes.
Compile, copy, sort, and file records of office activities, business
transactions, other activities, and organize materials.
Compute, record, and proofread data and other information, such as
records or reports.
Maintains and update filing, office documents, medical records,
inventory, mailing, and database systems, either manually or using a
computer.
Inventory and order materials, supplies, and services.
Open, sort and route incoming mail, answer correspondence, and prepare
outgoing mail.
Prepare meeting agendas, attend meetings, and record minutes.
Process and prepare documents, such as business or government forms.
Review files, records, and other documents to obtain information to
respond to requests.
Troubleshoot problems involving office equipment, such as computer
hardware and software.
Type, format, proofread and edit correspondence and other documents
using computers.
Maintains adequate supply of pre-made consumer medical books and files.
Contributes to team effort by accomplishing related results as needed.
5+ years experience supporting executive levels in professional
services.
Maintains professional and technical knowledge by attending educational
workshops; reviewing professional publications.
Establish positive, professional relationships with community resources.
Ensure professional office environment.
Entrusted to manage office in the supervisor's absence. Provided timely,
courteous and knowledgeable response to information requests; screened
and transferred calls; and prepared official company correspondence.
Earned excellent marks on performance reviews, with citations for
excellence in areas including work volume, accuracy and quality; ability
to learn and master new concepts; positive work ethic; and commitment to
providing unsurpassed service.
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