Customer Service Data Entry
Resume:
ANNIE S. GERTES
Carson, CA **745
***********@***.***
OBJECTIVE:
Hardworking, efficient, organized, and responsible individual who seek
opportunities and growth to contribute to the company's business
objectives.
EDUCATIONS:
InterCoast College-Licensed Carson, CA
Pharmacy Technician
Los Angeles Harbor College Wilmington,
CA
Some General Course Work Taken
Carson High School Carson, CA
High School Diploma Received
QUALIFICATIONS:
Excellent interpersonal and communication skills: cooperative, patient, and
supportive. Strong team player; enthusiastic attitude motivates increased
productivity in others. Demonstrated professionalism, tact, and diplomacy
while work with patients/customers in high pressure situations
WORK EXPERIENCES:
2009-2010 Prescription Solutions (Prior Auth. Dept.) (Temp.)
Costa Mesa, CA
Pharmacy Tech/Customer Advocate: Taking phone and fax Prior Authorization
requests, customer service, and answering multi-phone lines.
2009-2009 Walgreens Pharmacy (Externship) Long Beach,
CA
Customer's pick ups, customer's drop offs, filling prescriptions,
prescription refills, transferred prescriptions, typed prescriptions for
various stores, stock check, customer service, answer phones, and took
prescription orders.
2008-2008 Iron Mountain (Temp.) Los Angeles,
CA
Data Entry Clerk: Inputting medical files in the system.
2008-2008 Iron Mountain (Temp.) Cerritos, CA
Data Entry Clerk: Labeling medical files and inputting file names in the
system.
2006-2007 Secure Horizons (Temp.) Cypress, CA
Mail Clerk: Sorting, distributing mail to different department, assisting
other department with other project such as change of addresses and sort
Eligibility List, retrieve, print, and sort out online mail, and helped
trained new employees.
2004-2005 Gasket Manufacturing Company (Temp.) Gardena, CA
Quality Control Inspector: Performing First Article Inspection per AS 9102
Rev. A.
In Process, and Final Inspection, according to customer's blueprint and
Purchase Order requirements.
Trained on caliper, micrometer, optical comparator, and other measuring
tools.
Signatory For: Telair International and Eaton Aerospace
2003-2004 Smart Mail Torrance, CA
Encoder: Inputting address information to make postage labels and putting
certified mail stickers on packages and mail letters
.
2002-2002 CareMore Medical Management Corp. (Temp.) Cerritos, CA
Encounters/Data Entry Clerk: Inputting and Processing HCFA 1500 and
CareMore Claims.
Trained on: EZ-Cap System.
1999-2002 NHIC/EDS Los Angles, CA
Claims Examiner/Support Clerk I/Data Entry Clerk: Inputting and Processing
HCFA 1500 Claims, assisted other departments, and helped trained new
employees.
Trained On: Duplicate, ICR, EMC, Ambulance, and Verified Claims.
Reference Upon Request
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