Administrative Assistant Sales

EXPERIENCED ADMINISTRATIVE ASSISTANT / OPERATIONS SUPPORT SPECIALIST

Qualified in numerous aspects of office administration with 10+ years of

experience. With excellent written, verbal and communication skills, my

trademark qualifications include:

. Personable, positive-minded with an upbeat, can-do

attitude.

. Well versed in MS Office, Excel, Word, PowerPoint,

Outlook, Publisher, QuickBooks

. Flexible with strong organizational and multi-tasking

abilities.

. Outstanding letters of reference from all previous

employers.

Successful Administrative Assistant to Executive International Consultant

Solo Operations Support for V.P. of Operations and 8 Directors.

History of strong Document Control: ISO9001 having written, maintained and

revised department work instructions; Chosen as ISO9001 assistant and lead

internal auditor for executive and production offices.

. Filing, copying, purchasing

supplies, machine care

. First point of contact and

customer liaison

. Maintains calendar, database

and records

. Meets and works with industry

leaders

. Writing, Editing and

Proofreading

. Monthly Newsletters

. Meeting logistics, minutes, set

up

. Contract tracking

. Travel Arrangements

. Continuing Education scheduling

and tracking

. Document Control and security

. Mail, shipping (Fed Ex, UPS,

etc.)

INTERNATIONAL DENTAL SEMINARS, Grand Rapids, MI

1999 - Current

ADMINISTRATIVE ASSISTANT, OFFICE MANAGER and SEMINAR COORDINATOR

Clerical and Office Management

. Maintains total responsibility for data entry, file

management and file security for entire office.

. Processes all credit card sales and maintains sales

records.

. Responsible for all typing, filing, faxing and

copying.

. Responsible for purchasing equipment, teaching

materials and office supplies.

Seminar Coordinator

. Coordinates 25-30 annual dental seminars throughout the United States and

. Canada.

. Contract negotiations: Works directly with hotels in planning meetings,

sales correspondence, reservation bookings and contract agreement.

. Responsible for registering students, confirming meeting details and

securing financial payments for seminars and speaking engagements.

. Has traveled throughout the U.S. and has met and worked directly with

industry leaders at conferences.

Assistant to International Lecturer/Consultant

. Assists in article writing and advertising (for publication) including

proofreading, editing and distribution of articles and ads to various

national and international periodicals.

. Handles all travel logistics and is responsible for shipping and set up

of all equipment.

HOSPITALITY SPECIALISTS, INC. Grand Rapids, MI

2007-2008

OPERATIONS SUPPORT SPECIALIST

. Office manager, first point of contact and lead support for Vice

President of Operations and numerous directors including Revenue Mgt,

Engineering, Sales and Regional Directors.

. Responsible for all hotel-vendor contract tracking.

. Responsible for tracking and scheduling all G. M. training/travel

requirements (24 hotels)

. Create monthly Newsletter and keeping minutes for corporate 3 day annual

and mid-year meetings

. All incoming and outgoing mail, shipping and receiving (Fed Ex/UPS)

. Lead liaison for all industry vendors

. Tracking / Purchasing: Hotel supplies, Capital Purchases, etc.

S.S.A.C., INC., Baldwinsville, N.Y. (Solid State Advanced Controls)

1990-1999

DRAFTSPERSON AND ISO 9001 INTERNAL AUDITOR

. 8 years experience with AutoCad (PCB layouts and schematic drawings.)

. Maintained complete responsibility for all incoming Engineer Change

Notices (ECN's) including research, evaluation of and adherence to

ISO9001 accuracy requirements.

. Wrote, maintained and edited drafting department ISO9001 Work

Instructions.

. Chosen as Assistant Auditor and as a Lead Auditor for ISO9001 Internal

Audits.

. Trained new drafting personnel. Created and authored Drafting Department

Training Manual.

. Covered for Drafting Clerk and Supervisor in their absences including

sales order data entry, mail reception and distribution, filing, and

document distribution and security.

. Managed executive office building alarm/security code responsibilities

including opening and locking the facility daily.

EDUCATION / PROFESSIONAL DEVELOPMENT:

Cazenovia College, Cazenovia, N.Y. A. A. Liberal Arts

Onondaga Community College, Syracuse, N.Y. Courses include:

Engineering Drawing Lab, Introduction to AutoCAD

REFERENCES: See References Page plus Letters of Referral from all past

employers

Brenda C. De Vreugd

Tecumseh Ct. Raleigh, N.C. 27607

T: 919-***-**** / ***********@*******.***

AREAS OF EXPERTISE

PROFESSIONAL EXPERIENCE

EDUCATION

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