Customer Service Data Entry

INGRID JOHNSON

***** ****** **

APPLE VALLEY, CA 92308

760-***-**** (HOME)

760-***-**** (CELL)

Objective: To utilize my professional skills and training in the clerical

field where managerial experience and strong secretarial skills would be an

asset.

Qualifications:

. Type 45 + wpm

. Controlling multi-phone line,

. Data Entry

. Filing

. 10key calculator by touch

. Excellent Customer Service skills

. Preparing Company Mail

. Daily Deposits and receiving of funds

. Knowledge of multiple computer systems

. Ability to work independently

. Ability to meet time schedules and time lines

. Several Years of Public Contact

. Supervisor/ Managerial Experience

EXPERICENCE:

Desert Valley Hospital

01/08-Present

Admitting Clerk/ Hospital Radiology/ Emergency Room

Appointment scheduling

Registering Patients

Data Entry

Verifying all types of insurance

Collection of insurance co-pays or deductibles

05/07-09/07

Castlehead Escrow Inc.

Escrow Officer/Escrow Officer Assistant

Data Entry

Multi-phone lines

Providing information and satisfaction to customers

Receiving deposits and closing funds from customers

Daily Deposit, Banking and Month End Financial Report

Stamping outgoing mail, and schedules FedEx and UPS

Preparing Loan Docs for signing and funding

2-04 TO 8-06

Stewart Title and Escrow

Escrow Officer Assistant

Data Entry

Multi-phone lines

Providing information and satisfaction to customers

Receiving deposits and closing funds from customers

Daily Deposit, Banking and Month End Financial Report

Stamping outgoing mail, and schedules FedEx and UPS

Preparing Loan Docs for signing and funds

10/02-10/03

Home Loan Mortgage

Quality Control and Receptionist

Multi-phone lines

Data Entry

Preparing and Processing Loan Documents

Organization and Filing

Verifying the Validity of Information Provided

Processor in Training

03/88-05/02

Little Caesars Pizza

Manager

Scheduling employees

Hiring and termination of employees

Ordering/Receiving of Products

Customer Service and satisfaction

Daily Banking and drawer balancing

Education:

2008- Current - Kaplan University

AA in Paralegal Studies

2006-2007 Westech College

Medical Billing and Coding, Medical Office Assistant

Classes and Courses:

The Essentials of Managing the Front Desk

CPR, BLS & First Aid Certification

References available upon request

Contact this candidate