Customer Service Sales Representative

Tom Williams III

*** ******* **** **** ********, GA 30415

912-***-**** ***.*.*********@*****.***

OBJECTIVE

To obtain an information technology position in a company where I

can use my technical skills and problem solving techniques to maintain

operations.

EDUCATION

Associates of Applied Science, 2010, Ogeechee Technical College,

Statesboro, GA

Major: Networking Specialist

CIS Networking Diploma, 2010, Honors, Ogeechee Technical College,

Statesboro, GA

High School Diploma, 2007, Southeast Bulloch High School, Brooklet, GA

Official Certifications

Microsoft Certified Professional XP

CompTIA A+ Essentials

Related Courses

Certificate, Network Support Specialist

Certificate, Network Administrator

Certificate, CompTIA A+ Certified Preparation

Certificate, Microcomputer Installation & Support Technician

Certificate, Microsoft Networking Service Technician

Student Leadership Council

Technical Skills

Windows 98/2000/XP/Vista/7 PC Hardware/Software Install/Config

Windows Server 2003

Exchange Server 2003 Printer/Scanner/Fax Install/Config

Active Directory Administration Network Install/Config

Microsoft Office 2003/2007 System Image Create/Restore

C/C++/Java Programming

WORK HISTORY

T-Mobile USA, Statesboro, GA

May 2007 - Current

Retail Sales Representative: Upholds responsibility for current

customer's accounts and new customer activations. Builds loyal

relationships with all T-Mobile members. Maintains inventory integrity

and proper shipment procedures.

Provides support for the sales team to ensure all sales goals are met

Provides customer service and detailed information on new wireless

products

Communicates daily with Microsoft Outlook

Contact this candidate