Customer Service Software
Resume:
Lisa M. Solier
Pittsburgh, PA 15213
****.******@*****.***
OBJECTIVE
To obtain a position as a library assistant where I will use my organizational skills and research competence to perform all necessary library
duties required.
EDUCATION
St. Mary’s College of Maryland (St. Mary’s College of Maryland, St. Mary’s City, MD) May 2006
Bachelor of Arts Degree in Psychology
GPA (cumulative) 3.42; Senior year GPA 3.8
Research and Engineering Development, Inc October 2008
IRB Training Course
W O R K EXPERIENCE
Human Systems Specialist December 2006 – May 2010
Research and Engineering Development, Inc. Pax River, MD
• Researched team collaboration/macrocognition for NAVAIR’s Collaboration and Knowledge Interoperability Program
• Participated in the development of mission specific scenarios, experimental designs and assorted statistical measures
• Administered detailed instructions and relayed aniticipated measures to participants during studies
• Coordinated technical efforts among subcontractors as a “Project Lead” for a software development program (Electronic
Card Wall)
which served as our primary testbed during experimentation.
• Demonstrated software non executables such as Electronic Card Wall (EWall) and Shared Lightweight Technology
(SLATE)
• Presented briefs to the Office of Naval Research sponsors and colleagues within the field of macrocognition
• Assisted in software debugging and communicated usability issues of a software package to programmers and researchers,
created the user help file for a second software package
• Assisted programmers with software installation by creating xml files
• Regularly performed research oriented tasks, including the organization and statistical analysis of data sets ( using
Statistica), literature
searches, and drafting technical reports
Office Manager
K.B. Derr and Son Lusby, MD August 2006 – November 2006
• Managed accounts payable and receivable, including the preparation of invoices and acquisition parts
• Tracked inventory, order status, and project schedule to ensure timely delivery
• Served as the customer service representative
Teaching Assistant for Psychotherapy Lab Course January 2006 – May 2006
St. Mary’s College of Maryland St. Mary’s City, MD
Worked under Professor Elizabeth Nutt Williams, PhD. and received 4 college credits
• Assisted students during lab sessions
• Advised students on how to perform basic helping skills
• Assisted the professor with various types of paperwork, including an empirical study
PUBLICATIONS AND PRESENTATIONS
Burkman, L., & Tickle, J. J. (2007). Stereotypes of psychotherapists in film. Poster presented at the Annual Meeting of the Eastern
Psychological Association, Baltimore, MD, March 2007.
Burkman, L., Rogalski, J., & Tickle, J. J. Portrayals of psychotherapists in popular film. Data collected and analyzed; manuscript in
Progress
REFERENCES
Dr. Cheryl Biron
Naval Air Systems Command
Patuxent River, MD 20760
Dr. Salvatore Schipani
Naval Air Systems Command
Patuxent River, MD 20760
Dr. Jennifer Tickle
St. Mary’s College of Maryland
18952 E.Fisher Rd.
St. Mary’s City, MD 20686
********@****.***
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