Administrative Assistant Customer Service
Resume:
Paulette F. Mullins
Jeffersonville, Indiana 47130
*********@*********.***
Dedicated Bookkeeper with experience in accounts payable, accounts
receivable, data entry, and office administrations. Accurate and organized
with strong problem-solving skills, attention to details and willingness to
go above and beyond the job description. Fast learner with proven
adaptability to new technologies and applications. Areas of excellence
include:
o Accounts Payable/Receivable
o Weekly Payroll
o Credit and Collections
o Invoice/Statement Billing
o Account Reconciliations
o Bank Statements
o Customer Service
o Computerized Processes
o General Ledger
. Manage Accounts Payable/Receivable and expense control procedures
including bank and account reconciliation, cash receipts, disbursements,
finance charges, billings, invoicing, purchase order and inventory
verification, chargebacks, and preparation of daily bank deposits.
. Match vendor bills with purchase orders and receiving slips to ensure
accurate pricing.
. Prepared weekly sales reports for presentation to management at weekly
staff meetings.
. Negotiate and enforce collections to recover funds and expedite the
clearance on delinquent accounts
. Perform thorough credit analyses, research financial histories, and
review account status as a prerequisite to qualifying new accounts,
authorizing purchases, and extending/increasing lines of credit.
. Research account transactions, demonstrating a keen ability to recognize
and resolve discrepancies.
. Establish and maintain Human Resources-related employee files reflecting
salary increases, deductions, garnishments, benefits, payroll exceptions,
and W-2 withholdings, exercising a high level of confidentiality.
. Processed time cards and checked for any discrepancies. Prepared weekly
payroll forms for submission to payroll company.
. Recorded and processed all Worker's Comp claims.
. Prepare year end 1099's
. Reduced paper and postage cost by emailing invoices and statements.
. Negotiated with trucking companies for better discounts, increased
discounts by 4 - 8%
. Initiated negotiations with vendors for early payment discounts with
average yearly savings of $8,000
. Developed a database in Access that interfaced with MAS90 to run a
summary report for all open production jobs in process.
. Designed a personnel database in Access that held all personnel
information as well as pay raises, benefits, disciplinary actions,
worker's comp information and tracked vacation/sick time.
Accounting/Credit Mgr/Administrative Assistant IMC Framed Art &
Mirrors October 2002 - November 2009
Bookkeeper/Administrative Assistant Snitch Newsweekly
March 2001 - May 2002
Bookkeeper/Administrative Assistant The Southeast Outlook
May 1998 - March 2001
Bookkeeper/Office Manager/Community Dir. March of Dimes
June 1990 - May 1998
MS Office (Word, Excel, Outlook, PowerPoint), Peachtree, QuickBooks Pro,
MAS90, 10 Key by Touch, Typing 70 wpm
Promptly supplied upon request
Bookkeeper/Administrative Assistant
Experience - overview
Achievements
Skills
References
Work Chronology
Contact this candidate