Customer Service Engineer
Resume:
JENNIFER SEXTON
Fayetteville, NC 28306
********@**********.***
CAREER OBJECTIVE
I am seeking a position with a customer friendly, business that will appreciate and prosper
from a hard working, detail oriented, creatively inspired individual who finds personal
gratification in a job well done.
EMPLOYMENT
SALES ASSOCIATE/CLERK November 2006 – April 2008
Frances Iles Gallery, 103 High Street, Rochester, Kent, United Kingdom
Took part in the overall workings of an upscale gift shop, art gallery and framers.
Processed, priced and stocked daily merchandise deliveries. Creatively displayed a large
variety of gift items. Responsible for rotating inventory, managing the register, assisting in
loss prevention and daily cleaning, while providing quality customer service in person and
on the telephone.
INDEPENDANT SALES CONSULTANT July 1998 – January 2001
Creative Memories, P.O. Box 1839, 3001 Clearwater Road, St Cloud, Minnesota
Self-employed as a consultant in the direct sales of scrap books and scrap book supplies.
Advertised for and organized host sponsored parties where I displayed, demonstrated and
sold merchandise. Managed all inventory and finances involved in customer purchases
and product purchases from the company.
ADMINISTRATIVE ASSISTANT August 1993 – March 1995
Revco District Office, Eastern Boulevard, Fayetteville, North Carolina
Managed the Fayetteville district office, performing all clerical duties necessary for the
administration of 24 drug stores. Gathered daily business reports from each store and
pharmacy to report to the district manager. Managed payroll for all salaried employees in
the district. Scheduled the coverage of vacation and overtime hours for the district
pharmacists. As the district’s customer service representative, replied to phone calls or
written correspondence to resolve conflicts with store policies, procedures and employees.
Worked in the stores when needed to get merchandise out on the floor and set up end-
cap displays.
VOLUNTEER WORK
ELECTED BOARD MEMBER - SECRETARY June 2009 - May 2001
Military Council of Catholic Women, Sacred Heart Catholic Community,
Soldier Memorial Chapel, Building 450, Fort Leonard Wood, Missouri
Responsible for writing, editing and publishing the quarterly newsletter using Microsoft
Office. Wrote and distributed the minutes for monthly board meetings. Responsible for
producing, updating and distributing the member roster.
FAMILIY READINESS GROUP LEADER May 2008 – June 2010
35th Engineer Battalion, 741 Iowa Avenue, Fort Leonard Wood, Missouri
Gathered and distributed via computer and mailings, vital information to dependants of the
soldiers in the battalion. Hosted and organized monthly meetings with battalion spouse to
discuss, advise and delegate for events taking place in the battalion. Organized and led
committees for charitable and fund raising events. Attended monthly meetings with
battalion commander and staff to plan and execute family events such as holiday parties,
Organizational Days and family picnics. Led a committee to plan and decorate for the 35th
Engineer Battalion Ball.
CO-HISTORIAN August 2009 – May 2010
Fort Wood Community Spouses Club, P.O. Box 238, Fort. Leonard Wood, Missouri
Worked closely with a partner to photograph and document all events held by the spouses
club to be printed in the club’s monthly newsletter. Attended monthly meetings to report
expenditures and plan upcoming events. Solely produced three individual digital scrap
book albums covering all of the club events of that year.
EDUCATION
Indiana University at South Bend, 1700 W. Mishawaka Avenue, South Bend, Indiana
Bachelor of Arts Degree 1989
English with a concentration in writing
ACTIVITIES AND AWARDS
Active parent volunteer at children’s schools
Active church member
Commander’s Public Service Award
Dr. Mary E. Walker Award – for outstanding volunteer service contributing to the mission
of the Army and to the welfare of the Army family.
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