Technical Support Human Resources

Eleanor S. Brown

abksay@r.postjobfree.com

OBJECTIVE

To work as a trainer/teacher in a school or corporate environment. Skills and experience in

developing teaching materials/curriculums. Possess both education and experience in

working as a computer skills trainer/teacher in both academic and corporate environments and

have been rewarded with many awards for my work. Additional skills as a business owner and

organizational consultant with more than thirty years of experience in serving various

populations. Keen abilities in learning and success at teaching complex technical subjects.

Much success in developing and coordinating projects. Excellent people skills as both teacher

and coach.

ACCOMPLISHMENTS

• Self motivated professional with over 10 years experience as an award winning teacher

(Who’s Who Among America’s Teachers 3 years, Cambridge Who’s Who 2 years and

the Remington Registry 1 year) and corporate trainer of computer hardware and software

products.

• Energetic, dedicated communicator with excellent interpersonal skills with others and the

ability to work independently or in a team environment as the situation requires.

• Human Resources Generalist for two major department stores with knowledge and skills

using HRIS data systems.

• Self employed developer of a successful public market, still successful after 30 years.

EXPERIENCE

Trainer/Teacher:

• Taught both beginning and advanced computer users in hardware and Microsoft Office

software to prepare them for the job market. Rewarded by students with nominations for

and inclusion in Who’s Who Among America’s Teachers for three years.

• Provided counseling and consultation for students struggling with the task of learning

computer skills.

• Developed classes and learning materials for computer hardware and software skills as

classroom handouts.

Program Management/Development:

• Developed, managed and completed a Social Services Needs Assessment for the city of

Bellevue, Washington.

• Defined and developed a successful public market in the heart of a large city.

• Extensive experience and skills using word processing and database software plus more

than 20 years of office experience.

Page 2 of Eleanor S. Brown resume

Supervisor:

• Led fellow board members of my condo owners’ association to successful outcomes after

a prolonged period of problem situations.

• Supervised work of subordinates and conducted performance evaluations.

• Hired, trained and managed a staff of 10+ employees as a group home director.

• Skilled facilitator of team development and conflict resolution as a soccer team coach

leading to a state championship.

Technical Support Assistant:

• Provided technical support in setting up computer classrooms using networked PCs.

• Provided trouble shooting for computers and networks as they occurred.

• Great aptitude for learning and mastering complex tasks quickly and successfully.

Engineer Aide in Structural Test:

• Provided technical support in setting up and recording readings of data in the Structural

Test area of the Development Center at Boeing for Lunar Orbiter, Mars Orbiter, SST.

• Rated as top Aide of my group, so put in charge of data output for above tests.

HISTORY

Board Member 1999 to 2010

Sunset Garden Owners’ Association, Renton, WA

Computer Teacher /Technical Support 1991 to 1998

Bellevue Community College, Bellevue, WA

Computer Teacher 1993 to 1998

Renton Technical College, Renton, WA

Shoreline Community College, Shoreline, WA

Corporate Trainer / Counselor / Organizational Consultant 1981 to 1998

ES Brown & Associates, Bellevue, WA

Soccer Team Coach 1995 to 1998

WSSL team won state championship, Seattle, WA

Writer/Publisher 1983 to 1989

Book: Kids’ Stuff for Eastside Parents/Moms’ Publishing Co., Bellevue, WA

Business Co Developer 1965 to 1978

Northlake Marine Works Inc, Seattle, WA

EDUCATION/TRAINING

Antioch University West, Seattle, WA M.A., Psychology/Whole Systems Design 1984

Certified Arbitrator/Negotiator American Arbitration Association 1983

NLP (NeuroLinguisticProgramming) Certification 1983

University of Washington, Seattle, WA B.A., Sociology/ Math Statistics 1960 1965

UW Post graduate studies: Architecture/Law/Secondary Education 1965 1968

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