Customer Service Manager

Nahla Nicro

*****View Point Ln #**

Huntington beach Ca, 92647

408-***-****-1927, 408-***-****

**********@*******.***

Objective

Receptionist /Customer Service

Summary

Self motivated initiative and hard-working individual. Committed for reliability and

punctuality. Proven ability to multitask and work independently. Resourceful,

dependable, and team oriented.

Relevant Experience

• Ensured that each customer receives outstanding service provided

friendly environment .

• Greeted and acknowledged each customer

• Entered data using Microsoft Word and Excel

• Created form using Microsoft word and Excel

• Created and maintained and Updated files

• Resolved all customer inquiries

• Answered multiline phone and transferred calls

• Handled any task as assigned by manager

• Searched Internet and corresponded via e-mail

Skill

• Able to prioritize tasks and meet project deadlines as scheduled

• Capable to learn and adapt new concepts quickly and efficiently

• Proficient user of Microsoft Word and Excel

• Strong Internet skills

• Excellent time management

• Great interpersonal skills

Work experience

Ann Taylor, San Jose CA 2009 –current

Education

AS degree – Computer Science West Valley College, Saratoga CA

Special Training

Business office procedure West Valley College, Saratoga CA

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