Customer Service Sales

Janelle N. Perkins

Contact Info:

816-***-****

Janelle_jnp@yahoo

Objective

Seeking position as Call Center Representative promoting organization and

effectively assisting customers.

Education

B.A. Arts in Graphic Design, 2010

Park University: Parkville, MO

Summary of Qualifications

Strong written and verbal communication skills

Capable of producing quality results by utilizing a customer focused

strategy

Ability to maintain professional work manner while being friendly and

approachable

Detail oriented and strong organizational skills

Work Experience

Hostess

Marriott Airport Kansas City, MO: 2010

Marriott Downtown Kansas City, MO: 2008-2010

- Utilize genuine care standards to ensure guest satisfaction

- Use knowledge of hotel and surrounding areas to answer guest questions

- Manage seating and reservation arrangements

- Assist servers and team members to provide exceptional service to

every guest

Graphic Design Internship

Pitch Kansas City, MO: 2010

- Design visual communications for local businesses and organizations

- Work directly with sales department to create effective print and web

ads

- Meet daily goals in fast pace environment of magazine production

department

Marketing Internship

Children's Museum of Kansas City, KS: 2008

- Collaborate with activity coordinator to develop marketing strategy

- Apply visual interest to excite families to participate in programs

- Illustrate mission to help children through education and exploration

Sales Associate and Team Lead

Express Clothing Kansas City, MO: 2006-2007

- Increase sales by relating product knowledge to customer needs

- Promote team selling strategies for obtaining store goals

- Responsible for issues related to sales, performance evaluations and

customer service

Contact this candidate