Customer Service Manager
Resume:
Myel Alfred
Bloomfield NJ ***03
(973) -494-3692
************@***.***
EDUCATION
BA in Graphic Design / Fine Arts
The College Of New Jersey Ewing, NJ
Program in intense Graphic Design
5/2007
The New School for Design, NY NY
Certificate in Cosmetology
Capri Institute of Cosmetology, Paramus NJ
11/2008 - 12/2009
SUMMARY OF QUALIFICATION:
Experienced in designing for print publications and websites.
Proficient in all commonly used computer programs design applications.
Managed a graphic design company for 6 years.
Able to communicate exceedingly well with clients and meet deadlines.
PROFESSIONAL QUALIFICATIONS:
Created logo and advertising layouts for local companies.
Created brochure for large and small businesses.
Designed business cards and stationary for clients.
Retouched photos for clients.
Pre Press Operator
COMPUTER SKILLS:
Adobe Creative Suite - Photoshop, Illustrator, InDesign
Microsoft Office - Power Point, Excel, Word
Prepress - Color Burst
FREELANCE CLIENTS:
Port Authority of New York and New Jersey
Tri State Underground
In-House of Design
Sunie and Sunie
WORK EXPERIENCE:
Saint Ives Salon and Spa
05/09 - Present
Title: Office coordinator manager/ Makeup artist
Communicating well with clients
Booking schedule
Maintaining a positive attitude
Performed basic administrative duties, such as filing and document
maintenance
Make up artist
In-House Of Design
05/08 - 05/09
Title: Freelance Graphic Designer
Creating layout
Designing work for clients
Working in Illustrator, Photoshop and InDesign
TopNotch Graphics
04/07/ - 10/08
Title: Production Manager
Followed up with clients and met their deadlines.
Enhanced client retention by providing superior customer service through
listening to them, anticipating their needs and encouraging feedback.
Supervised the in-house graphic designers, by providing motivation of team
objectives.
Alchemy Billboards
03/04 - 04/07
Title: Operation Manager
Performed Pre Press Operation.
Worked with clients in developing and communicating different techniques to
improve customer relationship.
Operated the Vutek 3360 Printer.
Responsible for all financial record, inventory, cash flow and payroll
Trained and evaluated new employees, by demonstrating outstanding
leadership.
Worked in Photoshop, Illustrator, InDesign.
Beth Israel Medical Center
06/01 - 03/04
Title: Receptionist
Worked as a Customer Service Representative.
Performed basic administrative duties, such as filing and document
maintenance.
Received and placed calls to existing and new patients.
Performed basic bookkeeping activities.
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