Customer Service Sales

SINA MIRZAD

**** ********* **, *****, ** ***** **********@*****.*** 925-***-****

Focus

Motivated and hard-working professional eager to contribute to an dynamic, growth-focused organization.

Well balanced training and experience in:

- Inside & Outside Sales - Industrial Packaging - Graphic Design

- Corporate Marketing - Customer Service - Account Generation

Education

California Polytechnic State University, San Luis Obispo, CA

Bachelor of Science: Graphic Communication - Printing & Imaging Management (PIM)

Conferred March 2009

Experience

Fort Dearborn Company, Concord, CA June 2009 – Present

Account Coordinator

• Served as Western Region Account Coordinator at a leading decorative packaging manufacturer

• Resonsible for over 80 food & beverage accounts, including the largest in the Western Region

• Generated quality leads and acquired new accounts while developing current relationships

• Contributed sales support to the two most active Account Managers in the region

• Facilitated account reviews and periodic customer presentations in order to gain customer feedback

• Aquired over $11,000 in revenue during first year while supporting $3 million in Region revenue

• Completed an extensive 6-week sales, print and packaing training program in Chicago, IL

Xerox Corporation, Webster, NY June 2008 – September 2008

Color Support Engineering Intern

• Provided Level 3 Support for Xerox Office Group (XOG) and Production Systems Group (PSG) product

lines for Xerox’s enterprise, and mid-size customers

• Collaborated with hardware and software engineers to recreate field issues and address them with

software

updates

• Performed quality control for Raster Image Processors (RIP) updates and patch releases

• Acted as a support liaison between Xerox and third-party publishing software vendors

Microsoft Corporation, San Luis Obispo, CA September 2007 – June 2008

Microsoft Student Partner

• Served as the sole student representative for Microsoft at Cal Poly responsible for marketing and

promotion

• Planned and hosted on-campus promotional events to demonstrate Microsoft product offerings

• Promoted Microsoft collaboration and media products such as Office Live, Zune to faculty, students and

campus organizations

• Partnered with Hewlett-Packard to promote the ‘Go Green’ sustainability campaign

Standard Register Company, Oakland, CA June 2007 – September 2007

Sales Intern

• Generated qualified sales leads for document management services in the Bay Area region

• Worked in tandem with Regional Sales Manager to lead sales presentations with prospects

• Sold custom document management solutions including Variable Data Printing & secure

documents

• Generated the lead which resulted in $800,000 contract with a Bay Area staffing company

NextEnergy Solar, Concord, CA July 2006 – September 2006

Marketing & Customer Service Manager

• Designed and developed all marketing and point-of-sale materials

• Trained marketing team on sales strategy and technical training for residential solar energy systems

• Fulfilled customer requests, including installations, warranty support and maintenance

Skills

Adobe Creative Suite (Photoshop, Illustrator, InDesign) & Microsoft Office Suite (Word, PowerPoint, Excel

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