Sales Customer Service
Resume:
St. Louis Mo
Diana Medina
Objective To obtain a position utilizing my educational
background in information systems to improve
efficiency, cost effectiveness and provide
innovative business solutions.
Education
Vatterott College, Sunset Hills, MO
Computer Programming
Received Bachelors Degree in Computer Programming
Technical and Network Management, November 2009
Summary Academic Achievement and Perfect Attendance Awards
Dean's List throughout education and in National
Technical Honor Society
Overall and within major GPA was a 4.0
Operating Systems: Windows NT, Windows2000, Windows
XP, Windows
Vista
Languages: Visual Basic, C#, Java, Java Script,
HTML, ASP. Net, VB Script, SQL, UML, Oracle
Software: MS Word, Excel, PowerPoint, Access, Visio
and SourceSafe
Databases: MS Access, MS SQL Server
Tools: ActiveX, Visual Interdev, ADO, Visual
Modeler, Applet Development, Servlet Development
Graduate
Coursework Visual C# .NET
Database Design and Management
Designing and Implementing Web Solutions
Local Area Network
Systems Analysis
Java
Advanced VB.NET
Oracle Programming
Skills and Advanced Relational Database with Oracle
Qualifications Information Security
Advanced System Analysis & Project Management
Dynamic Web Applications
Business Organization & Dynamics
Accomplished in using the procedures and tools in
design, develop, test
debug and document programs using Visual Basic, C#,
and SQL
Knowledge of Database Management including table
creation,
normalization, back-up, recovery, security and
retrieval in Oracle
Created professional web pages using Visual
Interdev, ASP, SQL,
HTML, Client and Server side scripting to interact
with relational
databases
Familiar with Using Methods, Classes, Objects,
Advanced Object
Concepts, Java syntax
Able To setup and administer a Windows NT/ Windows
2000 Network
Familiar with software to resolve computer issues
3+ years experience in client service
Experience with Word, Excel, spreadsheets and data
entry
Strong work ethic and understands the importance of
working alone or
as part of a team
Excellent analytical and communication skills
2006-2010 No Limit Investigations St. Louis, MO
Employment Investigator/Process Server (my own business)
Serve Summons
Investigate insurance fraud
Provide legal services for attorneys
2005-2006 Convergys Arnold, MO
Customer Service/Sales
Help Desk Tech Support
Increased sales for Cingular
Handled Customers' accounts
Implemented training for new recruits - speeding
profitability.
2003-2005 Thomas Construction Earth City, MO
Sales Representative/Appointment Setter
Help Desk Tech Support
Set and confirmed appointments for contractors
Doubled division revenues for each sales associate.
Expanded sales to include mass-market accounts.
2001-2003 NHC St. Charles, MO
Activity Director
Created activities for the elderly.
Provided services for residents.
Created ideas to better the facility
Contact this candidate