Manager Customer Service
Resume:
Austin Gould
Austin, Texas 78704
***********@*****.***
OBJECTIVE
Seeking stable full-time position to further professional career goals
and personal growth and development
EXPERIENCE
ECOmow Austin,TX
(June 2010-present)
Owner Jared Rice
Responsibilities: Landscaping
I am working every other week in South Austin from morning till dark. We
have about 50 sites right now, and I love working outside. The owner is
an entrepreneur and role model citizen and worker. Teamwork is an
essential in all situations.
Old Pecan Street Enterprises Inc. Austin, TX
(October 2009-Present)
Owner Bob Woody
Responsibilities: Food preparation and customer service
I work parties downtown for the Coppertank event center and for the Old
Pecan Street Café. This job has put me in every situation that the food
service industry can provide. Leadership, teamwork and group effort are
necessary components of successful service. I have a great manager named
Jennifer Steadman. In these parties I’m gaining experience in
supervision and management, serving, bartending, bar backing, cleaning,
cooking, suggestive selling and etiquette.
Clear Channel Communications Lexington, KY
(October 2008-July 2009)
Station Manager Aaron Trimmer
Responsibilities: Maintaining radio station 630 WLAP
In Lexington, KY, I worked as a board operator for news radio. This was
an interesting job, as I was put in charge of mass media for a shift at
a time. The job gave me experience in station management, maintenance,
following a log, programming advertisements, and also led to my PAYOLA
certification.
Austin Gould
Page 2
University of the Cumberlands Williamsburg, KY
(2004-2007)
Head Librarian Linda McGarvy
Responsibilities: Primarily shelving books and helping people locate
them, security and theft prevention
In my last two years of college in Williamsburg, KY I worked for the
college as an Assistant Librarian. This was a great job because it was
quiet and dull enough to study a lot of the time. However, at the first
and last of the month it was relatively busy and gave me experience in
customer relations and service, plus computer experience in the
“Librarian Wizard” program.
The City of Hazard, KY
(1999-2003)
Pavilion manager Charlotte Sizemore
Responsibilities: Life guarding
This was my first official job in KY throughout high school plus a
summer after graduating, and I did it for 4 years. In four years I saved
16 people and taught dozens of kids how to swim. The job was valuable
experience holding focus, being alert and responsible, and it taught me
to have patience with children.
EDUCATION
Bachelors degree in History/Political Science/Communications
University of the Cumberlands, graduated 2007
3.0 cumulative GPA, 3.2 major GPA
Dean’s list 2005
Leadership Seminar 2007
Outdoorsman Club 2006,7
Jazz Ensemble 2004,5,6,7
Long Island Studios School of Audio Engineering, graduated 2008
3.5 cumulative GPA
Pro Tools 101 tutorial certification
Audio Engineering Certification
Waves Media Instruction Seminar completion
Waves Media Certification
Master plug-in device management
Certification completed August 27, 2010
Art Instruction Schools, graduated 2004
Illustrator Certification
3.5 cumulative GPA
Honorable Mention for the Artist Magazine
Austin Gould
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Hazard High School
Diploma 2003
Distinguished portfolio honors
Voted most creative in class
Football 1,2,3,4
Basketball 1,2,3
Track 3,4 Tennis 4
REFERENCES
Brenda Woody
Old Pecan Street Café Owner
Bob Woody
Old Pecan Street Cafe Owner
Jennifer Steadman
Old Pecan Street Cafe Manager
Jared Rice
ECOmow
Andy Henry
Tarka Restaurant Server
Will Freebody, Director/Owner
Long Island Studios
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