Customer Service Manager
Resume:
Benjamin Gruel
Liverpool, NY 13088
Email: ******@*****.***
Objective
To focus on using my strong mathematical and analytical skills along with
my computer science skills to obtain a position whereby I can heighten
productivity and enhance the goals of the company.
Achievements
State University of New York at Oswego
Graduate
Bachelors of Science - Applied Mathematics with a concentration in Computer
Science
* Presidential Scholarship Award and Dean's List
* American Society for Information Science and Technology Member
* Mathematics Tutor
Work Experience
H&R Block, Syracuse, NY
Jan 2010 to Present
CSP
* Primary Responsibilities include:
o work with client database systems and filing to promote
efficient work environment
o Maintain strict adherence to confidentiality laws
o Customer Service/cash handling/tech support
Sports Authority, Liverpool, NY
Aug 2007 to Dec 2009
Promoted to Lead Cashier Nov 2007
* Primary Responsibilities included:
* Responsible for Opening and Closing Store
* Reconciling daily Cash Register activity
* Provide excellent Customer Service skills to included:
Customer requests to management adjust priorities and manage
time wisely in a fast
paced environment
* Supervisor in charge when the Manager of the store was not
available
Price Chopper Supermarket, Oswego, NY
Sept 2005 to May 2007
Part-time bakery and grocery clerk
* Primary Responsibilities included:
o Inventory Management:
watch production amounts, amount of inventory on-hand
o Used Computer generated ordering system to replenish supplies
o Customer Service
Computer Skills
* Microsoft Word Suite
* Programming in java, html, and VB
* Ability to use UNIX and LINUX
Education
State University of New York at Oswego
Graduate
Bachelors of Science - Applied Mathematics with a concentration in Computer
Science
University of Phoenix
Jan 2010 to Present
Bachelors of Science - Accounting
* Currently maintaining 3.5 GPA
* Pursuing Masters in Accounting
Contact this candidate