Quality Assurance Engineer

JEFFREY WAYNE SIU

*** ***** ***

Monterey Park, CA 91755

310-***-**** Cellular

*************@*****.***

EMPLOYMENT

Technisource, Inc., Universal City, CA

Quality Assurance Analyst Engineer, November 2007 - July 2010

. Provide 3rd party Quality Assurance testing services and

solutions

. Responsible for Quality Imaging approval and system

installation approval for all new installed Fuji imaging

devices in Walgreens on the West Coast region.

. Wrote bug issues using Bugzilla and Mantis as tracking

tools for bug fixes and reports.

. Test web-based application using selenium and Mecury

Loadrunner

. Develop matrix to complete black box and white box to test

in strategic control environments

. Responsible for all QA imaging and quality testing for

camera and scanners products outsourced by Konica-Minolta,

Olympus, Canon, and Casio

. Conducted CRT, lens, sensiotometry, pixel verification

tests and environment tests.

. Execute testcases and wrote analyst report based on results

statistical quality control tools..

. Wrote test plans, testcases, and scripts using testing tool

Mercury TestDirector for Fox Network projects

. Work with development in different departments for quick QA

fixes and API issues

. Finished all projects ahead of schedule and budget.

. Report to different company executive levels with final

analyst report and validation summary

. Coordinate weekly meetings with QA testers and developers

for resolving product defects and fixes.

. Tested SQL Server and QA for web based software program for

reliability and compatibility issue with the Sheriff

department .

Xerox Corporation, El Segundo, CA

Color Science & Quality Assurance Engineer, August 2001 -

November 2007

. Manager of Image Quality & Color for Production Solutions

Group (PSG).

. Wrote API documentation and color and digital imaging

training manuals for Xerox.

. Wrote analyst report of all firmware and software upgrade

to scanners and printers after QA testing

. Report to architecture planning with documented QA imaging,

firmware issues, and software bugs.

. Conduct Image quality, firmware, and software QA final

approval and sign off for Xerox's new line production

scanner as document imaging to all Xerox production line

printers.

. Establish and develop color and image quality test

strategies, test plans, test cases

. Provide strategy proposals, weekly status and attend

corporate level meetings with department directors to

inform testing status on schedule and issues, assigning bug

track issues to developers for fixes.

. Wrote analyst report to R&D and marketing teams to develop

new functionality and workflow solutions.

. Wrote test summary reports and validation reports

. Setup testing environment and compiled data and statistical

analyst reports.

. Conducted Java Web testing and test plan writing, test case

developments.

. Worked with Microsoft .NET Framwork at Xerox for web based

database program and coding with VB.NET and ASP.NET.

. Train and educate engineers, technicians and sales on Color

Theory and industry imaging standards and market direction.

. Educate peers on file (PDF, JPEG, TIFF, Postscript)

architecture and what to write for color quality testcase

developments.

. Form a team to set standard and write quality testcases for

digital production workflow environment.

. Insure software quality capabilities for WYSIWYG from time

of scanning to print or download to website library.

. Create specifications for LCD quality and standards.

Develop black box and white box testing using automation

and scripting.

. Identify, isolate and record bugs and document it in the

FDCR bug database.

. Representative at all printing conference and shows to

provide IQ, marketing support, and digital imaging business

for Xerox.

EPSON AMERICA, Long Beach, CA

Quality Assurance Imaging Engineer, October 1999 - August 2001

. Hired by Research & Development and Quality & Assurance

Engineering division as a engineer to lead in development

of Color Management and Image Quality test plans and

writing test cases for testing firmware based products such

as digital cameras, large-format inkjet printers, laser

printers and scanner.

. Build and supervise a team of 25 testers for Color

Management and Image Quality projects to be implemented

into standard procedure for QA testing.

. Report all bugs to tracking database with all reproducing

procedures and assigned to developers

. Built an entire new Mac division to provide graphic

compatibility QA testing on Epson Products

. Conduct functionality, R&D, Beta testing on USB, SCSI, OS

drivers and software for all imaging equipment on Windows

NT, 95, 98, 2000, ME and Mac operating system.

. Managed and wrote analyst reports of new pigment ink

technology for large-format printers of Seiko Epson

Corporation of Japan.

. Developed standards for IT8 targets on positive film and

reflective scanning quality and color assurance.

. Develop and test ICC profiles and color management

softwares for demanding color imaging industry.

. Wrote test plans to develop testcases for digital workflow

testing and QA to meet graphic industry standards.

. Trained and provided color management software support for

Marketing and Advance Product Support of Epson America.

. Provide ideas and solutions to R&D on emerging from

traditional photography to advancing digital imaging

technology.

. Managed Beta testing on Windows ME for Epson compatibility

on all lines of consumer and large production of inkjet

printers and scanners for color, performance and quality.

. Worked side by side with Konica Minolta, Olympus, and Canon

on imaging devices and camera for QA approvals, package

solutions, marketing releases.

. At time of accomplishment with Epson, Epson had moved from

5th spot to the 2nd spot as the consumer and imaging

industries most reliable products to provide color,

performance, quality and value.

DURST DICE AMERICA (Division of Kodak High-End Imaging),

Branchburg, NJ

Field Technical Sales Engineer, December 1997 - October 1999

. In charge of West Coast installation of all Durst Lambda-series

photo imaging technology.

. Aligned and calibrated all optical Laser scanning devices at

customer site

. Conducted software Beta testing and logging and reporting of

bugs directly to developers for patch fixes

. Trained on-site by Durst Phototechnik AG in Italian R&D and

manufacturing facilities.

. Provide U.S. customers with photo imaging knowledge, traditional

photographic background and training.

. Built new Lambdas and trained client imaging lab operators on

using Unix based software and maintenance services.

. Provide understanding of marketing and business strategy to meet

client's demand.

. Provide exceptional 24-hour on-call technical support and

troubleshooting services to clients as well as international

phone support and customer service to Asian countries.

. Provide expert opinion in paper and chemistry compatibility with

photo imaging technology, including Fuji, Kodak, Agfa, and

Ilford products.

Contract and Consulting Services

Provided Short Term Contract QA Services for Digital Imaging

Companies related to hardware and product release:

Canon Gretag Macbeth Kodak Agfa

Konica Minolta Sienna Imaging Olympus Fuji

Provide marketing with imaging & advertisement productions on

Color & Quality solutions:

Disney "Winnie the Pooh" with re-release of its Classic Edition

Disney Productions "Mulan" and " A Bug's Life"

Lucas Arts Entertainment "Star Wars Episode I: Phantom Menace"

Upper Deck Sport Trading Cards "Michael Jordan: 3-D Lenticular

card"

Sony Playstation "NFL: Game Day '99" Wyland Art Gallery

Provide planning solutions, budgeting, and transition from

Traditional Photography to Digital Imaging:

After Hours Computer Group, Irvine, CA. Mirage Hotel & Resorts,

Las Vegas, NV.

Production Photo, Hawthorne, CA. Seven Worldwide,

Burbank, CA.

Digital Pond, San Francisco, CA. Mikohn Gaming, Las

Vegas, CA.

Color Reflections, San Francisco, CA. Ernest & Young, Los

Angeles, CA.

Volunteer projects and contracts

Alhambra School District - Imaging & Photo Teacher

Agfa Films USA, Corp. - Wet lab and Digital Capture Consulting

- Present

Epson America - Imaging Solutions Consulting - August 2001-

December 2002

Photo Marketing Association (PMA) & Digital Imaging Marketing

Association (DIMA) 1997 - Present

Keynote Speaker on Color Management and Digital Imagining

Technology

Seminar for leaders in digital imaging on potential future

advancements in the area of color management, in particular

efficient and novel calibration methods, digital imaging printer

output, and possible solutions to problems with existing methods

and equipment.

EAST LOS ANGELE COMMUNITY COLLEGE, Monterey Park, CA

Technology Budgeting Consultant, Photo & Digital Advisory

Committee - 1997 - Present

Provide students with photo and digital industry information and

career advice. Provide college professors with new of digital

industry technological advancements. Consulted with department

heads regarding future of photo and digital AA program,

including traditional photographic processes and digital imaging

laboratory development. Provide solutions for budgeting future

planning. Work with $10 million government grant to develop a

new imaging and traditional wet lab facility.

SKILLS AND CERTIFICATIONS

Certified Durst Lambda Laser Digital Printer Technician by

Durst Phototechnik AG, Brixen, Italy

Certified Prizm Color Laser Alignment Technician by Durst

Phototechnik AG, Brixen, Italy

Certified with all lines of Xerox Docu Printers and Imaging

solutions.

Certified Dell Systems Expert; Wireless Technology; Softskills

Experienced with Unix, Linux, SQL Server, C++ Programming, Java

Experienced with Scripting and Testing Automation

Experienced with Microsoft Visual Basic and Framwork using

VB.NET and ASP.NET

Experienced with CISCO Router, Servers, DSL, Cable Modem,

Wireless Technology

Experienced with Digital Asset Management Softwares (DAM) &

Document Management Systems (DMS)

Experienced with developing and writing technical, user

documentation, training manuals, classes

Speak and Understand Cantonese, Mandarin as a Second Language

Experienced with setting up Training Class & Speaking in front

of thousands

Extensive experience with 24 Response Customer Phone and On Site

Support

Extensive experience with Color Science, Correction,

Calibration, Pantone, Measurement, Imaging, etc.

Extensive experience with current Digital Imaging Technology as

well as traditional photography:

C-41, E-6 Processing & printing Digital printing (Laser, ink,

toner, etc.)

Photographic Sensitometry Transparency, Flatbed, Drum

scanners

Blue Screen Extraction Digital Cameras (Minolta,

Digital Back (Canon, Nikon, Olympus, etc.)

Hasselblad) RIPs (EFI, DocuSP, etc.)

Technical experience with building detailed models, remote

controlled vehicles, and modification

Proficient with current PC and Apple Computer Software

Applications:

Apple Applications:

Adobe Photoshop Clarisworks Norton Utilities

Adobe Premier Corel Draw Quark Express

Adobe Illustrator Directors Ulti. Extraction

Adobe PageMaker Live Picture Adobe CS

MS-Windows and Windows 2000, ME, XP, NT, Vista

Applications:

Adobe Photoshop Corel Draw MS PowerPoint

Aldus PageMaker Quark Xpress MS Word

Adobe Acrobat HiJack Pro MS Excel

Adobe CS Adobe Illustrator MS Access

Future & Attending Education

Certification Microsoft SQL Server and Administrator - Starting

August 2010

Western Governors University - Online Class

Certification Microsoft .NET Porgramming Specialist - Started

July 2010

Western Governors University - Online Class

Certification Microsoft Database & Administrative Security -

Starting August 2010

Western Governors University - Online Class

References Available

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