Customer Service Real Estate
Resume:
Waldemar Mejia Bonilla
Anaheim, CA 92801
Home: 714-***-**** Fax: 714-***-****
Email: ********@*********.***
September 20, 2010
HunitedHealth Group
To Whom It May Concern:
Seeking for a position in Customer Service / Collections Back sheet Skip
tracing Deficiency Legal Bankruptcy, Loss Recovery (Charge off.) I have
more than 20 years experience in Collections Customer Service, Skip tracing
Deficiency in the Auto Finance Industry.
My r sum is enclosed. I will be glad to discuss my qualifications in an
interview.
Sincerely,
Waldemar Mejia
Waldemar Mejia Bonilla
2502 W Houston Ave
Anaheim, CA 92801
Home: 714-***-**** Fax: 714-***-****
Email: ********@*********.***
Education Cerritos College - Cerritos, CA
Woodbury University - Burbank, CA
Accounting Course (two years) September 1986 -
1988
National Central School of Business Science -
Guatemala City, C. A.
Bachelors in Accounting - October 1973
Work
Experience Westlake Financial as CSR., since October 2006 to March 19,
2010
. Handling the Back sheet Accounts (90 days past due
accounts,) and Deficiency accounts. (Sub-prime Auto
Accounts.)
. Controlling the turn over for the Charge off Department.
. Skip tracing, repossession, reinstatements, rewrites,
extensions, due date changes
Adir International Export dba La Curacao - Los
Angeles, CA
Account Representative since January 2002 to
October 2006
Duties and Responsibilities in the Legal and Loss
Recovery Department:
. Handling more than 2,500 Charge off accounts, and control
the turn over for the collection agencies.
. Select and recommend the accounts that we will be filing
for Small Claims Court.
. Represent Adir International in Small Claims Court.
. Submit all Judgments to process Writ of Execution, and
follow-up for Wage Garnishment.
. Handling incoming calls on accounts that have been assigned
to previous collection agencies
Ford Motor Credit Co. - Long Beach, CA
Senior Customer Service Representative October
1984 - February 1999
. Control delinquency on assigned unit of 3,500 Retail and
Leasing accounts by reaching an effective end of follow-up
based on a two days follow-up of two man power unit CSR-A
and CSR-B.
. Assist Customers with rewrites, extensions, transfers of
equity, due date changes and customers in the office.
. Conduct supervision of the CSR-B's follow-up, work
performance, and provide him/her with proper training.
. Skip tracing and field work when necessary.
. During my 14 years with Ford Motor Credit I spent three
years in the wholesale department performing audits for
Ford Dealer's wholesale line.
Special Typing skills of 30 - 40 wpm. Computer programs
Shaw, Lease Plus,
Abilities Megacys Microsoft Word, AR System, Day Break,
and some Excel. I have 20
years experience in
all phases of collections and customer services. I am
Bilingual (fluent in Spanish).
Current Since March 2006 I have held a Real Estate
License through
Activities the Department of Real Estate in the State of
California.
& Interest
President of Student affairs - 1972
Vice President of the Student's
Association - 1971
National Central School of Business
Science - Guatemala City
My family, Football Soccer, Travel and
Martial Arts.
References Available upon request.
Contact this candidate