P.O. Box ***** 225-***-**** cell
Baton Rouge, LA
Andolyn Broussard-Louis
Objective My objective is to obtain an entry level position that will allow me
to utilize skills I have acquired through my education and work
experiences while continuing to expand my knowledge for the
betterment of this company and my self.
Experience 2/2010-Current Direct Buy Baton Rouge, LA
Senior Marketing Associate/ Assistant Call Center Manager
Generating interest in public in Direct Buys product.
Scheduling appointments for prospective members.
Inside sale of products and services.
Accolades: Promoted to Senior Marketing Associate/ Assistant
Call Center Manager
3/2007-2/2010 Dot Calm Baton Rouge, LA
Office Manager
General bookkeeping and accounts payable duties (Quicken
books and Microsoft Accounting)
Performing general office duties: operating a multi-line
phone, data entry, and filing.
Performed follow up calls (including scheduling and
confirming appointments).
10/2006-3/2007 Nucomm Lafayette, LA
Call Center Representative
Providing customers with fast, efficient, and friendly service.
Responsible for addressing customer and associate concerns
in a professional manner over the phone.
Responsible for maintaining accurate call times, call notes,
and punctuality.
1/2005-11/2006 Sam’s Fashions Lafayette, LA
Assistant Manager
Providing customers with fast, efficient, and friendly service.
Responsible for addressing customer and associate concerns
in a professional manner.
Responsible for ordering and stocking inventory.
Daily reporting of inventory and company quota.
Responsible for opening and closing duties, including
handling of large amounts of money.
Accolades: Promoted to management within 3 months.
Education 2000-2004 St. Thomas More High School Lafayette, LA
Maintained GPA 3.0
2004-2007 University of Louisiana @ Lafayette Lafayette, LA
Majored in English (2yrs)
2008 Kaplan University Online Baton Rouge, LA
Majoring in Communications
Other Skills Excellent communication skills and a definite team player
Proficient in Microsoft Office Suite, Quicken Books, payroll,
inventory, data entry, sales, and adequate computer knowledge for
basic troubleshooting.
References Available upon request.