Customer Service Sales

** **** ******, ***. *

Providence, RI *****

401-***-**** Home

401-***-**** Cell

401-***-**** Other

**********@*****.***

EMPLOYMENT HISTORY

Halsted Communications Providence, RI

Field Technician April 2005 – June 2007

• Conducted repairs and made assessments, while traveling to various residences to troubleshoot

equipment problems and displayed superb customer service skills.

• Worked as part of a dedicated team, which the ability to work independently with little supervision,

diagnosing and problem solving.

• Managed service calls that required more time than anticipated without becoming frustrated or rushing

through a job.

A & S Novelty Providence, RI

Sales Associate October 2001 – June 2005

• Approached interested buyers and purchasing agents in company merchandise and addressed

clients’ questions and concerns, while demonstrating special product features and providing

friendly, courteous service.

• Reduced costs and increased company revenue, completed merchandise recovery and sales

floor returns, maintained the sales floor, and work areas according to company

standards.

• Set up electronic file systems, tracked expenses and displayed sales and promotional skills.

Solectron Corporation Westborough, MA

Test Operator August 2000 – November 2001

• Performed the physical and administrative tasks involved in the storing, counting and distributing of

materials, parts, supplies and equipment.

• Compiled and maintained records of quantity, cost and type of material stocked and issued, and

prepared material requisitions.

• Accumulated orders, reported shortages and transported completed orders to distribution points and

staging area, while processing returned items and unscheduled issues.

Comtran Corporation Whitinsville, MA

Machine Operator October 1998 – April 2000

• Obtained technical skills in machine operation, process improvement, production planning and

scheduling.

• Was responsible for the quality of all parts produced, with a background in making quality

conformance checks to ensure customer satisfaction.

• Stacked, marked, packed, and transported finished work pieces and performed minor machine

maintenance when necessary.

EDUCATION/TRAINING EXPERIENCE

Building Futures Providence, RI

Construction Training/OSHA 10 Certification January 2010 – Current

General Equivalency Diploma May 1999

SPECIAL SKILLS

Superior arithmetic skills and manual dexterity. Thrive in a fast-paced environment, with the ability to prioritize,

problem solve, and give attention to detail.

Contact this candidate