Michele E. Times
Webster, TX 77598
281-***-**** (home)
512-***-**** (cell)
*********@*****.***
Work Experience: Dell, Inc.
One Dell Way
Round Rock, TX 78682
Executive Assistant
Chris Pittman
02/06 - 10/09
Administrative Assistant for Healthcare Sales- Heavy data entry, maintained
calendars, set up meetings and conference calls, coordinated travel (foreign and
domestic) and reconciled expenses for 3 AVPs. Received visitors, coordinated
offsite activities, prepared correspondence, maintained office files, ordered and
maintained office supplies. Used Powerpoint, Word, Excel for documents related
to the office and processed mail. Met with vendors and set up any training for
the sales floor.
NASA/Johnson Space Center
2101 NASA Parkway
Houston, TX 77058
Administrative Assistant
11/87 - 06/04
Administrative Assistant - Procurement Industry Assistance Office 2003-
2004
Trained and met with contractors and customers to teach them how to do
business with NASA. This entailed setting up the training sessions, coordinating
travel and pulling together the agenda for a full day of training. Made sure that
the team participated in the training to keep the team up to speed on any new
products or systems. Worked within all departments and divisions to promote the
greater good of the company. Intercepted calls from upset customers to focus on
any issues the customers had and found solutions/resolutions or compromises
for them. Worked within all departments and divisions to promote the greater
good of the company. Maintained calendars, answered telephones, typed
correspondence, presentation charts, forms, electronic travel requests and
reports relevant to the office. Data entry in SAP System. Maintained timecards
and ordered supplies. Received and distributed mail. Organized and maintained
file systems. Coordinated with outside contractors for travel to Florida to speak
with people about the space program. Backfilled other offices in need of
secretarial support.
Administrative Assistant - Institutional Procurement Office 1998-2003
Maintained calendars, answered telephones, typed correspondence,
presentation charts, forms, electronic travel requests and reports relevant to the
office. Maintained timecards and ordered supplies. Received and distributed
mail. Organized and maintained file systems. Entered and tracked information
into SAP. Designed and maintained a database to track purchase requests from
start until delivery. Interfaced with other offices to track their purchases through
our office. Planned and coordinated a 2-day business meeting with numerous
outside contactors to meet with the procurement personnel. Interfaced with
customers from all levels of management and ensured that I referred them to the
appropriate support to best meet their needs. Planned and coordinated office
special events that supported hundreds of employees.
Administrative Assistant - Information Systems Management Office 1993-
1998
Maintained calendars, answered telephones, typed correspondence,
presentation charts, forms, electronic travel requests and reports relevant to the
office. Maintained timecards and ordered supplies. Received and distributed
mail. Organized and maintained file systems. Interfaced with customers from all
levels of management and ensured that I referred them to the appropriate
support to best meet their needs. Planned and coordinated office special events
that supported hundreds of employees.
Administrative Assistant - Equal Opportunities Office 1992-1993
Answered telephones, typed correspondence, presentation charts, forms, travel
requests and reports relevant to the office. Maintained timecards and ordered
supplies. Received, sorted and distributed mail. Organized and maintained file
systems.
Administrative Assistant - Safety, Reliability and Quality Assurance 1988-
1992
Answered telephones, typed correspondence, presentation charts, forms, and
reports relevant to the office. Made extensive travel arrangements for top NASA
Management. Maintained timecards and ordered supplies. Received, sorted
and distributed mail. Organized and maintained file systems. Took minutes at
the standing weekly program review control board meetings.
References
Gregory J. Della Longa, Manager, Institutional Procurement Office
Training
SAP Training
Microsoft Office (Word, Excel, Powerpoint)
Access
Outlook
Advanced Word for Windows
Management/Leadership Skills for Secretaries
Successful Telephone Techniques
The Exceptional Assistant
Records Management
Federal Budget Process
Automated External Defibrillator
Education
Austin Community College, Business Administration
San Jacinto College, Business Administration
Awards
Performance Awards
Time off Awards