Customer Service Sales
Resume:
jennifer
Poole
Duluth, GA 30097
********@*******.***
skills
Mac/PC
Photoshop
Dreamweaver
QuarkXPress
Illustrator
Acrobat
Word
Excel
PowerPoint
ImageReady
Flash
DropStuff
Streamline
Fetch
Flightcheck
WebTrends
Fireworks
HTML
education
B.S. in Journalism
West Virginia University
1992
44 credits/Graphic Design
George Mason University
1993 - 1996
Computer Programming
EEI Computer Training
2001
experience
Product Developer
2009 - 2010: The Proud Cow Artisan Creamery in Duluth, Georgia
Created a new food product from kitchen to market. Performed extensive
research using resources such as dairy research centers and other industry
experts, manufacturers and dairy processors, the Dept. of Agriculture and
the FDA, trade and professional organizations and publications, libraries
and the internet. Developed a comprehensive business plan that included
detailed financials, market analysis and implementation strategies.
Formulated an effective marketing and PR campaign that targeted consumers,
distributors and retailers. Formed an LLC. Sourced ingredients, containers,
packaging, labels and equipment. Trademarked the name and logo.
Interior Design Consultant
2007 - 2008: Calico Corners in Wilmington, Delaware
Assisted customers in designing beautiful rooms for their homes using
scale drawings and providing guidance in choosing draperies, bedding,
furniture and much more that work for them. Sold top quality fabrics from
silk to upholstery, hardware, accessories and an extensive line of high-end
furniture. Demonstrated excellent record of exceeding sales targets.
Freelance Graphic Designer
2002 - 2007: San Diego, California
Managed many freelance projects with an excellent record of effectively
communicating with clients by providing excellent customer service and
always exceeding the client's expectations by completing projects prior to
deadline. Created a variety of print, software and web material.
Web Producer
2001 - 2002: American Trucking Association in Alexandria, Virginia
Demonstrated excellent communication skills by working effectively with
other departments in the organization to manage new and existing
projects. Wrote articles for the website and created web pages and web
forms using a variety of software and languages. Developed web traffic
statistics reports using WebTrends.
Managed freelance projects using a variety of design/web software using
both Mac and PC. 2000 - 2001. Overseas from 1999 - 2000.
Art Director
1997 - 1999: Bernard Hodes Advertising in Tysons Corner, Virginia
Collaborated with writers and account managers to develop concepts for
campaigns. Presented concepts to clients. Created newspaper and magazine
ads, all types of marketing collateral and web graphics for each campaign.
Proofed all materials and prepared files for print. Communicated
effectively with account managers, publishers and printers to ensure
budgets and timelines were met.
Graphic Artist
1996 - 1997: Computer Based Systems, Inc. in Fairfax, Virginia
Developed marketing materials and presentations. Generated layout and text
formats, procedures and style guidelines for documents. Created graphics
for proposals and contract deliverables. Proofed documents for
organization, consistency, grammar, style and layout. Demonstrated
excellent communication skills by making sure all of the clients needs were
met.
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