Customer Service Representative
Resume:
Kristin Gurrola
480-***-****; abkrp7@r.postjobfree.com
Permanent Address:
Mesa, AZ 85213
Objective: To utilize my passion for fitness and health to obtain position as a personal trainer.
Education: B.S. Family & Consumer Sciences, Dietetics option; May 2008
University of Wyoming
Advanced Coursework: Nutrition, Food Service, Biology, Chemistry and Medical Terminology
NCAA Division I Women’s Soccer Team member; Five year scholarship
Computer Skills; Experienced in Microsoft office (Excel, Word, PowerPoint) and Order Motion
Work Experience:
Product Specialist/ Customer Service Representative
pHion Balance; Scottsdale, AZ (June 2008-June 2010)
Answered daily inquires and provided enthusiastic customer support to a nutraceutical company
that sells alkalizing supplements. Listened attentively to resolve complex questions and upheld
a strong commitment to building and maintaining productive relationships. Provided strong
customer support by actively maintaining phone calls, emails and web forum. Assisted the CEO
in various marketing and sales tasks. Developed customer training program and implemented
customer service call center.
Other Experience:
Non-Paid Office Assistant; Laramie, WY (2008)
Assisted athletic academic advisors with daily office routines. Assisted in workshops that helped
first year athletes succeed academically.
Dietetic Experience:
Shadowing –
Laramie Care Center; Laramie, WY
Experienced a typical day for a R.D. in a nursing home setting. Watched her chart patients,
learned various skills such as tube feeding calculations, weight adjustment calculations
and overall patient management.
Dietetic Shadowing at WIC; Laramie, WY
Shadowed the R.D. at WIC (women, infant, and children). Watched the R.D. interact with
patients and discuss various topics about nutrition.
Early Care and Education Center; Laramie, WY
Volunteered at this day care center by providing enthusiastic support in the kitchen. Prepared
lunch and snacks for the children and cleaned dishes.
Research Grant –
Interagency Cooperation; Laramie, WY
Prepared and acted in a section of a video that discussed food allergies. This grant focused
on small rural food processors through Interagency Cooperation.
Honors/Activities:
Deans Honor Roll
UW Student Dietetic Association
AYSA Youth Coaching Module License
Volunteer at Spring Creek Elementary School; taught children how to play soccer
Volunteer at Indian Paint Brush and Spring Creek Elementary Schools; read to the children
Soccer Coach; UW Cowgirl Summer Camps, Riverton/Laramie, WY (2004, 2005)
References: Kim Whisenant
Assistant Coach at University of Wyoming
Gannon Giguiere
CEO at pHion Balance
Gerry Kuse
CFO at pHion Balance
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