Project Management
Resume:
C. Scott Kesler
abkrlm@r.postjobfree.com
West Bloomfield, MI 48323
Objective: Utilize my leadership, project management, and technical skills
in a director or senior management role to oversee an IT
infrastructure or application development department. Drive
projects to completion on schedule, identify and achieve cost
savings, and empower team members to do the same.
Notable Accomplishments:
BNP Media (500 Employees, $100MM/yr revenue)
. Identified and implemented actions to save BNP Media $5MM per year
. Standardized server operating systems to run Red Hat Enterprise
Linux 4, Windows 2003, and OS X Server 10.5
. Established quarterly server maintenance processes including
application of routine patches and security verification
. Successfully implemented multiple medium to large projects (>$100M)
. Promoted to IT Director after one year of employment
. Responsible for 30 IT resources supporting all aspects of the
company's IT environments
Accenture
. Worked in Shanghai, China for 3 months in 2006 to accelerate the
implementation of a new IT center consisting of approximately 200
people
. Served as chief subject matter expert for a > $2MM project to
convert over 200 Windows NT based applications to consolidated and
virtualized platforms running Windows 2003
. Managed approximately 20 technical specialists who performed
application support and project work in the U.S., China, and the
Philippines
. Developed and lead an effort to reduce costs at The Dow Chemical
Company by $1.2MM per year by relocating applications and retiring
unneeded servers
. Managed the successful implementation of over 30 information
technology projects (average budget was approximately $50M, max
budget was $2MM) at The Dow Chemical Company
Work Experience
BNP Media, Troy MI
06/08-Present Information Technology Director
As IT Director I am responsible for managing all of BNP Media's
IT operations. This includes infrastructure, application
development, project work, Internet and web development, and
user workstation support. Primary responsibilities include:
. Manage the Application Development, Infrastructure, Desktop
Support, and Web teams and their members (approx. 30
employees)
. Work with and the CEO to ensure the current IT direction
aligns with overall corporate initiatives
. Determine overall IT budget of approximately $5MM per year
. Constantly seek ways for IT to save BNP Media money by
streamlining business processes and optimizing existing IT
systems
. Identify areas of the business which could be improved with
IT solutions and bring these solutions to fruition
. Meet with vendors as necessary to assess their products for
possible use in BNP Media's IT operations
. Track and document support ticket metrics to ensure that
service levels are being met
. Meet with team managers frequently to ensure workloads for
their teams are appropriate, overall employee morale is
positive, and team members are engaged
. Determine short and long term goals for the IT Department
and motivate the teams to stay focused on meeting these
goals
. Deliver frequent feedback and yearly performance reviews to
direct reports and coach them on how to deliver performance
reviews to their team members
06/07-06/08 Information Systems Manager
As Infrastructure Manager I was responsible for all aspects of
BNP Media's IT infrastructure including network, IP phone
systems, office badge access systems, and approximately 100
servers (Linux, OS X, and Windows) located in BNP Media's
headquarters and 7 satellite offices. Primary responsibilities
included:
. Management of 5 support personnel comprised of a project
manager, database administrator, network administrator, and
2 system administrators
. Maintenance of application and database environments
including JBoss, Oracle, SQL Server, Ruby/Rails, Khameleon,
HR Vantage, and several others
. Management and architecture of new application environments
based on Linux, OS X, and Windows, Oracle, and MS SQL
Server
. Management of outages and SLA goals
. Troubleshooting environment issues
. Requirement and cost analysis for new infrastructure
initiatives
. Assessment and negotiation of vendor products and contracts
. Meeting with the IT Director to report team member,
project, and support status
. Support assistance to the team members when necessary
Major projects implemented include:
. Implemented MPLS for guaranteed quality of service on all
circuits between BNP Media headquarters and satellite
offices
. Standardized BNP Media's Linux environments to utilize Red
Hat Enterprise Linux, OS X, and Windows 2003
. Reduced server count by 20 servers using VMWare ESXi
virtualization technology
. Worked with a local vendors to develop a web based upload
system to allow advertisers to upload files to BNP Media
systems
. Scaled BNP Media's web environment to handle increased load
by clustering additional JBoss application servers
. Successfully implemented Citrix Netscaler application
acceleration devices into BNP Media's web environment
. Successfully deployed a server-based ACT! CRM solution
Accenture, Chicago IL
01/04-06/07 Client: The Dow Chemical Company, Southfield MI
As an Accenture consultant, I served two roles on the E-Commerce
Tech Management team, Technical Specialist from 01/04 to 12/06
and Team Leader from 01/07 to 06/07. In both roles, I was a key
team member and leader in completing application development and
support projects for the Dow Chemical/Accenture Alliance. This
alliance has helped position Dow's IT department as the best in
the chemical industry.
Technical Specialist responsibilities included:
. Support of Dow's e-commerce environment based on Windows
2000 and a clustered Oracle 10g solution which housed their
online sales tool called MyAccount@Dow and their public web
site Dow.com
. Support of Dow's internal web environment (Intranet) based
on Windows 2003 and served over 1000 web sites and
applications
. Support of Dow's document management system (Documentum)
based on Windows NT
. Support of Dow's R&D project management tools called
Portfolio and Idea Tracker
. Incident management, participation, and review
. Project management for e-commerce and Documentum
enhancements and upgrades
. Subject matter expert for all applications supported by the
team
. Performing value analysis, gathering technical requirements
for new applications/projects, and designing architectures
for new application deployments
. Chief subject matter expert for Dow's virtualization
project to upgrade roughly 200 Windows NT servers to
Windows 2003 and virtualize them when possible
Team leader responsibilities included the following:
. Management of all team resources including 4 Technical
Specialists, 2 Database Administrators, 2 Architecture
Specialists, and up to 12 resources based in Manila,
Philippines and Shanghai, China
. Tracking hours spent on support and ensuring that service
level agreements were met for individual applications
. Project planning and cost estimations for applications
supported by the team
. Tracking hours spent on project work and ensuring that the
project timeline and budget were adhered to
. Completing and delivering mid-year and annual performance
reviews for all team members
04/03-12/03 Client: Mercedes Benz USA, Montvale NJ
As an Accenture Consultant, I served as a technical analyst to
implement SAP R/3 and I2 planning software at Mercedes. This was
a $8MM project. The implementation would allow them to manage
and stock their 6 U.S. part distribution centers (PDC's) more
efficiently. I was driving the forecasting and planning portion
of the I2 implementation which would allow Mercedes to utilize a
JIT solution for auto supply parts inventory management. Main
job functions involved creating designs for SAP/I2 interfaces
and support of their Solaris and Oracle environments. Other
responsibilities included development of batch jobs to move data
between I2 and SAP databases, and development of an SAP
interface for Cognos Reporting software. This project was
completed on time and under budget resulting in a celebration
and recognition event for our work team in Las Vegas.
01/03-04/03 Client: Meijer, Grand Rapids MI
As an Accenture Consultant, I served as a marketing analyst for
Meijer Corporation, a grocery and general goods retailer in the
mid-west, whose major competitors are Wal-Mart and K-Mart. I
performed marketing research to increase sales by repositioning
merchandise in their checkout lanes and general aisle area. Main
job functions were examining and compiling data related to item
sales and the item locations within the store at the time of
sale.
09/02-12/02 Client: The Dow Chemical Company, Midland MI
As an Accenture Consultant, I served as a technical analyst for
The Dow Chemical Company developed an application called the
Batch Delivery Vehicle. This application provides logging
functionality and database connectivity for over 1000 batch jobs
throughout the company. This assignment centered on upgrading
this application to use ADO instead of ODBC for database
connectivity. My job was to make the updates to the C/C++ code,
test, and implement the upgraded application in the production
environment.
Kelly Technical Services, Troy MI
01/00-09/00 Computer Modeling and Information Sciences, Dow Chemical Co.,
Midland MI
As a support team member, I installed and maintained client
workstations running MS Windows (3.X/95/98/NT3.5/NT4.0/2000),
Unix (IRIX), and various flavors of Linux. I maintained and
installed workstations that were primarily used to control and
monitor laboratory equipment. I also supplied support for
workstation peripherals; including legacy devices associated
with laboratory equipment, such as specialized PC cards. While
providing general PC support to Dow's Scientists, I supplied the
most recent software and hardware updates. I also acted as a
consultant to many Scientists regarding which software/OS
configuration would most benefit their research. This function
included configuring workstations to operate under both Red Hat
Linux and Windows operating systems.
05/99-01/00 Network Security: NT Administration, Dow Chemical Co., Midland
MI
I was a member of the NT (MS Windows - New Technology) Security
Administration team. Our team provided security services to all
global Dow sites including locations in North America, Europe,
Africa, South America, Asia, and Australia. Our team also
provided NT account and Exchange Mail account assistance for
users when the contracted Compaq support team did not have the
knowledge or proper account access. I also created and
maintained NT and Exchange Mail accounts. Maintenance of NT
accounts included creating new shared network file systems and
granting/revoking the access of specific users to these file
systems.
01/99-05/99 Workstation Installer, Dow Chemical Co., Midland MI
I worked on an installation team to upgrade Dow employee IBM
workstations. The team consisted of over 40 individuals divided
into small groups with a team lead. Our main purpose was to
upload all employee data from the old workstation onto a network
server, install the new workstation, download and restore all of
the data from the old workstation. During this project, I
personally installed and configured over 500 workstations. I
traveled to multiple Dow sites within the U.S. including: Long
Beach, Torrence, and Pittsburg, CA; Nashua, NH; Allyns Point,
CT; Dalton, GA; Dayton and Findlay, OH; Southfield and Midland,
MI. At the conclusion of the project, I was one of only three
employees retained by Kelly Technical Services to remain at Dow
and fill other positions.
Other Employers:
05/96-08/96 Radiation Control Technician, Radian International, Austin TX
Working in Bay City, Michigan, I assisted in locating and
removing radioactive pollutants in a confined area. This
remediation project consisted of removing Thorium slag deposits
that were produced during World War II. I located and mapped
pollutants by using GPS and a Geiger-Mueller detector. I also
monitored air filters designed to detect any radiation that may
leave the containment area through air-born means. My activities
also included sampling soil on vehicles that were leaving the
containment area to insure that the vehicles were carrying no
contaminants. I also routinely took dust samples from several
specific laboratory/work areas to insure that no radioactive
substances had been carried over into the non-contaminated, or
"clean" area.
Management & Technical Skills:
. Highly experienced in infrastructure planning based on
initial costs, TCO, ROI, and corporate strategies
. Highly experienced in installation, configuration, support
and troubleshooting of Unix (BSD), Linux, OS X, and Microsoft
Windows (NT, 2000, 2003) environments
. Highly experienced in off-shore resourcing engagements (Asia)
including assignment of support and project work; also
analysis of off-shore resource productivity
. Highly experienced in project management (opportunity
analysis, value analysis, risk assessment, cost estimation,
and resource management)
. Highly experienced in application development processes
(design, development, testing, and implementation) and
architecture planning
. Highly experienced in department and team management
. Experienced in installation, configuration, support, and
troubleshooting Oracle and SQL Server database environments
. Experienced in Apache and JBoss web/application server
environments and configurations
. Experienced in Microsoft-based web and application server
configurations (IIS 4-6, MTS, COM+, ODBC, etc.)
. Experienced in Microsoft Active Directory security design
. Coding experience in C, C++, Python, Perl, Java, VBscript,
VBA, JavaScript, HTML, and Visual Basic
Education: Bachelor of Science in Computer Science with a Minor in
Management
Grade-Point Average: 3.8 (on a scale of 4.0)
Honor: Magna Cum Laude
Saginaw Valley State University, University Center, MI
Graduation Date: 16-Aug-2002
Language Skills: Tagalog/Filipino (intermediate), Spanish (intermediate),
Mandarin (beginner)
References: Available on request
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