Project Manager Management
Resume:
JEFFREY L. SAMPLE
Argyle, TX 76226
******@***.***
Global Logistics Six Sigma DMAIC Transportation Management
Supply Chain Analytics Expertise Distribution Management
Performance Measurement Continuous Improvement Employee Development
3PL/4PL Operations Balanced Scorecard Carrier Management
VALUE PROPOSITION IMPLEMENTATION SUMMARY
Drawing upon my extensive experience with global logistics, network
optimization, transportation management, supply chain processes and
distribution operations, combined with extensive IT, business analysis and
continuous process improvement knowledge, I will work collaboratively
across all functions and management levels. I will enthusiastically utilize
Six Sigma methods to support executive management regular performance
reviews against selective key performance indicators (KPI's). These
reviews will steer business decisions through the DMAIC cycle to ensure
business processes and technological tools are continually evaluated so
customer service excellence and internal profitability are constantly
improved.
INDEPENDENT CONSULTANT _ Projects
January 2009 to Present
ONE-FOR-ONE MICROFINANCE, Pepperdine University Sponsor Mar
2010 - Present
Senior Logistics Consultant, Dallas, TX
> Constructed routing models and simulations to determine cost effective
imported shipment cycles and modes
> Selected 3PL service provider
> Determined proper customs clearance description of goods and other 10 +
2 data requirements
> Analyzed and allocated transportation, handling and storage charges at
piece level to factor in to retail sales pricing and wholesale purchase
price from micro-loan entrepreneurs models
TEXAS INSTRUMENTS, Worldwide Procurement and Logistics Nov
2009 - Mar 2010
Transportation Cost Consultant, Qimonda Capital Equipment Move
Project, Dallas, TX
> Saved $500,000 by evaluating transportation costs and transit times
against inventory costs and manufacturing requirements and adjusting
most cost effective mode accordingly (air, ocean, intermodal, rail,
truck)
> Negotiate rates with transportation providers; monitor performance
against agreed KPI's relative to scope of work
Analyzed and allocated transportation, handling and storage charges at
piece level to factor in to retail sales pricing and wholesale purchase
price from micro-loan entrepreneurs models
> Facilitate collaborative joint performance review and process
improvement project planning meetings with internal company functional
leaders and logistics service providers; established process to ensure
accurate freight charges
HCL TECHNOLOGIES LTD Sept 2009 - Nov 2009
Sr. Business Analyst/Consultant, 4 is 1 System Rationalization
Project, Long Beach, CA (for client UTi)
> Analyzed business process flows, created process maps, functional
specifications and SIPOC documents
> Evaluated data elements currently in use and identified new requirements
to meet business objectives
> Classified data requirements by business process including system driven
validation rules opportunities
Identified pain points where system automation would improve service
quality and operating efficiency
ONE EARTH SERVICES Jan 2009 - Sep 2009
Project Manager, Commercial Historical Renovation Project,
Argyle, TX
> Created design documents in compliance with modern building code laws
> Researched and organized procurement of renovation supplies of maximum
historical integrity
> Managed reconstruction process and installation of historically authentic
replacement material where required
> Arranged to secure necessary government inspections to secure occupancy
permit
DHL GLOBAL FORWARDING (formerly Exel Global Logistics)
Jan 2000 -Jan 2009
Director, Performance Measurement, Dallas, TX
> Developed, implemented and managed the company's first globally
standardized performance measurement program
> Created required data links with corporate AS400 database TMS to
standardize customer performance reports reducing assembly time by 95%;
and a uniform global station scorecard report, which met ISO audit
requirements.
> Led global management performance reviews against customer SLA's and held
root cause analysis workshops
> Identified invoice process inefficiencies of $5.5 million annual savings
opportunity
> Improved customer EDI accuracy rate originally at 20% to 93%.
> Used $0 external spend; leveraged existing enterprise systems plus MS
Access and MS Excel
EXEL GLOBAL LOGISTICS
Dec 1998 -Jan 2000
General Manager, ExxonMobil Rail Fleet, Fairfax, VA
> Led client initiative to utilize logistics data to identify cost savings
and performance improvement opportunities
> Developed detailed Car Status and Load Availability Report used daily for
demand planning
> Designed capacity utilization analysis report highlighting payload
optimization opportunities.
> Developed and implemented a business unit balanced scorecard
> Provided carrier performance analysis for NITL Conrail split meetings
with STB
> Developed fleet sizing database scalable to any size fleet
> Identified data irregularity as the root cause of misdirected cars out of
SAA's and developed solution with NSC
> Implemented backhaul process between New Jersey and Texas, reducing
landed costs by 15.7%
> Created hot car sheet to manage critical cars during Conrail split crisis
> Developed reporting metrics to support demurrage program
> Acted as a change agent to instill end-to-end process improvement
thinking within client culture
> Re-engineered the freight payment process, reducing outstanding past due
A/R's by 51.7%
EXEL LOGISTICS AMERICAS
Feb 1996 - Dec 1998
Advisor Continuous Improvement/GM Operations, Westerville, OH
> Developed, scheduled, planned, delivered, and tracked results of
continuous improvement workshops to 33 Chemical Sector large multi-
national distribution facilities utilizing DMAIC management methodology
> Earned 1998 annual "Continuous Improvement Award"
> Achieved 37% reduction in associate turnover through management
communication program
> Reduced shipping supply costs by $200k, and waste removal costs by $50k
at 15,000 SKU distribution center through implementation of a green
logistics recycling program
> Improved operation performance through development and implementation of
work teams program, enhanced employee work shift schedule enabling
customer rate reduction of 3%, plus increased productivity by 24.8%
through work flow improvements driven by activity based cost analysis
data
> Additional processes were implemented including daily operations planning
meetings, ABC analysis to improve stock put away locations and utilize
cross-docking, streamlining of shipping schedule with freight carriers
through an order consolidation program. Constructed employee productivity
tracking system used as the corporate regional model
ACTIVE TRANSPORTATION COMPANY Aug
1990 - Feb 1996
Director of Operations, Louisville, KY
> Directed network optimization, driver dispatch, asset utilization,
account management, business development, employee relations, and P&L
performance, for this 5 location, 220 truck, automobile delivery company
serving Ford, Toyota, Hyundai, and Mitsubishi clients
> Achieved #1 quality ranking for claim-free deliveries; Reduced cargo loss
and damage claims by 47% and improved Revenue Profit Margin by 6%;
Reduced labor grievances 94.8% through regular quality and communication
meetings; Reduced accident costs by 37% and cargo damage claims from
$2.91 to $0.98 per unit
> Directed business expansion from $5M to $10M annual revenues, and
improved profits 12% through equipment routing optimization strategy and
improved load building; Developed operating budgets and forecasts
> Presented TQM program analysis, root causes and solutions to clients at
annual reviews
> Recruited and trained exempt and non-exempt associates; Mentored 4
supervisors to become managers.
> Constructed SOP's; developed operating metrics; standardized performance
measures and quality programs; Designed team based quality incentive
program which was replicated company wide; Selected by company President
to present quality improvement program to Ford Motor Company executives
> Developed dealer visitation and customer survey program. Assured
compliance to DOT, OSHA, and EPA laws.
> Utilized CAD to retrofit obsolete equipment to carry non-standard cargo
payloads
> Represented 8 sites as software enhancement advisor to company owners
> Negotiated 2 national and 1 local union labor contracts; negotiated
numerous local labor operating agreements; Successfully represented
company position in 8 federal arbitration cases
EDUCATION
Haverford College, Haverford, PA - B.A. in Fine Arts with Minor in Geology
CONTINUOUS LEARNING PROFESSIONAL DEVELOPMENT
Data and Confidential Information Security - Texas Instruments
JIT - APICS
Supply Chain Management - APICS
SAP Order to Cash Process - ExxonMobil Corp
ISO 9002 Orientation - ABS
Lotus Notes Database - Realogic, Inc.
Hiring for Keeps (Recruiting) - Exel Logistics
Facilitator Leadership Training - Ernst & Young
Situational Leadership Training - Ken Blanchard
Financial Management - Exel Logistics
Interviewing and Listening Skills - Jeff McLean Consultants
Positive Labor Relations Strategy - Ted Tierny, Esq.
Team Building and Diversity - Larkin Fore, Esq.
QS 9000 - Williams and Williams Consultants
Quality Operating Systems - Ford Motor Company
Statistical Process Control - Dr. Donald Wheeler
Kaizen - Toyota Motor Corporation
Motor Freight Management - Penn State University
Rapid Application Design - Software AG
Joint Application Design - Software AG
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