Software Technical Support
Resume:
Todd Peterson
*** ****** ****** *********, ********* 11
Massillon, OH 44646
****.*.********@*****.***
OBJECTIVE
Seeking a position where computer hardware and software
experience will add value.
EDUCATION
Brown Mackie College
Computer Networking and
Applications Associate of Science
GPA: 3.7 Curriculum included
preparation for A+ certification, Microsoft certification, business, and
general education. Completed
120 hour internship at Computers Again, a Goodwill organization that
focuses on refurbishing
donated computers for low-income families
TECHNOLOGY SKILL-SET
A+ Certified Technician with over 5 years of experience
in positions as an IT consultant, software and hardware
support specialist, and web content specialist.
Core skills include:
Troubleshooting a wide range of platforms W3 Schools
certified HTML/XHTML/CSS developer
Hardware and software installation/upgrades Resolving network
security and connectivity issues
Remote and on-site technical support Research and
development
TECHNICAL EXPERTISE
Operating Systems: Windows 9x/2000/XP/Vista/7/Server 2003/2008,
Ubuntu Linux Distributions
Software: Microsoft Office XP/2003/2007/2010, Microsoft Exchange
2003, Open Office, Remote Desktop, Symantec Antivirus and
Security, VMware, Adobe CS3
Web Development: HTML, XHTML, CSS, Dreamweaver, Joomla CMS,
Wordpress, Google Apps for Business
WORK HISTORY
2004 - 2010 Web Development, Hardware and Software Support - Sign
Pro. Canton, OH
Responsible for maintaining computer systems
Provided remote and on-site technical support as needed
Registered domain names, established e-mail accounts,
hosted and designed the company website
VOLUNTEER WORK
2009 - 2010 Information Technology Department - Brown Mackie
College, North Canton, OH
As an active student, organized
meetings, maintained website and computer labs
Contact this candidate