Manager Project

Resume of Colin O. Cox, MBA

818-***-**** - Cell

818-***-**** - Home

Summary of Qualifications and Professional Experience

Information Technology business visionary with 24 years experience managing

and developing all facets of corporate IT infrastructures. This has been done

by providing strategic and tactical leadership across enterprise server,

storage and network environments.

Possess strong leadership, communication, and project management skills;

highly adept in crisis management, trouble-shooting and problem solving.

Proven ability to deliver cost-effective, sensible solutions and manage large

corporate IT budgets.

Provide timely and strategic technology direction to senior management in

understandable terms.

Successful history of hiring, developing and motivating diverse personnel,

organizing effective support teams, and instilling strong employee work ethic.

Proficient in managing Enterprise network services in high tech and business

critical environments in excess of 16,000 users, working as a manager or

project manager.

Expert in managing Enterprise wide Infrastructure consolidations, storage

management, and IT infrastructure cost management in support of both regional

and off-site initiatives.

Created and implemented regional cost model and consolidation initiative using

server virtualization technology (VMware) to reduce test, development and

production server footprint by over 60%

Proficient in many aspects of the Information Technology Information Library

(ITIL) processes. Attended company sponsored ITIL management class and is part

of the regional ITIL process team.

Winner of the Pratt & Whitney Rocketdyne Company's level III Team Leadership

and Management Award 2004. This award recognizes the distinguished leadership

and team building at every level in the company.

Over ten (10) years experience managing long term enterprise computing

strategies from an architectural and business continuity perspective.

Pioneered and Implemented Pratt & Whitney Rocketdyne uptime and availability

processes that surpassed the required standards for quality and service level

agreements.

Implemented the first Pratt & Whitney, Rocketdyne Inc. Southwest regional

Hierarchical Storage (HSM) Management system. This resulted net 45% reduction

in overall data management cost

Employment History

April 1996 - Present Pratt Whitney, Rocketdyne, Inc. Canoga Park, CA

Title - Principal Consultant, It design and Development - Manager of

Distributed Server & Storage

Provided IT Infrastructure and Architectural management role at Pratt &

Whitney Rocketdyne Division for their core Server Datacenter. Primarily

responsible for budgeting, managing, improving existing infrastructure,

operations processes, and implementing of new technologies.

Spearheaded the selection and implementation of an Existing storage management

strategy (EMC) for the core data center. Directly responsible for the EMC

Storage hardware and software team administration, training and support

models.

Responsible for the procurement and maintenance of multimode business critical

utility applications such as VMware, Winternals Recovery Manager, McAfee (ePO)

and Bindview.

Responsible for the review and procurement of new technologies with potential

to leverage uptime, availability and cost reductions. Responsible for the

implementation cost conscious technology models while carefully considering

risk mitigation and reduction of overall system complexity.

Key responsibility for Web Single Sign On web (WSSO) and application

infrastructure. Key component of Identity management.

Strong Storage Management and disaster recovery background with design and

planning and implementation considerations.

Responsible for establishing and implementing policies, procedures and

projects that reflect the mission and goals of the business unit as well as

the entire division.

October 1994 - April 1996 Xircom Inc. (now Intel, Inc.) Thousand Oaks,

CA

Manager, Technical Support - Quality Engineering

Technical support of mobile networking devices

Managed a team of five technical support personnel

Tested and documented networking devices.

Trained new support personnel

Provide networking benchmarks for technical Q/A teams

Managed all aspects of quality assurance for the Credit Card Modem Enterprise

group.

Met marketing and production deadlines for strategic and timely product

release.

Responsible for providing intuitive and user friendly documentation for new

product releases.

September 1991 - October 1994 Novastor Inc. Simi Valley, CA

Technical Support Manager

Achievements:

Several company awards for technical support excellence

Numerous Customer Recognition awards for technical excellence

Responsibilities:

Supervised technical support team

Support of Storage Management software

Testing, benchmarking, quality assurance and documentation

After hour support

September 1981 -September 1991 Checkwriter Systems - Sherman Oaks, CA

Manager/ Asst-Vice President - Technical Support

Managed service facility for repair of personal and business financial check

writing devices, both mechanical and electro-mechanical. These included

precision banking, fraud prevention and check protection systems.

Managed 3rd bulk mail operation for solicitation of new service contracts.

Proficient in all postal rules and regulations of first thru third class bulk

mail.

Served as the primary interface for large customer accounts and dispute

resolution.

Managed in-house PC repair service center and service contract renewals

Education and Technical Certifications

MBA - Pepperdine University, M.B.A. - April 2004

BA - California State University, Dominguez Hills - June 1999

CSUN - Certificate in International Business

Microsoft Certified Professional (MCP) Win 2000

Novell CNE- 4

Legato certified Storage Specialist (Networker Unix & NT)

VMware certificate in server virtualization

Member of the Association of Storage Networking Professionals (ASNP) -

http://www.asnp.org

Professional References:

Beverly Jeffries - Regional Manager - EMC Corp

Office 949-***-****, Cell 818-***-****

Erik Rozell (Consultant)

Cell: 818-***-****

Additional references are available upon request.

Contact this candidate