Customer Data Entry

kinaya r. king **** E Concours St. Apt **C ( Ontario, CA 91764 ( Phone: 909-

***-**** ******.****@*****.***

Professional Experience

time warner cable- ontario, Ca 2009 to Present

Customer Care Representative

Key Results:

. Receive high volume of incoming phone calls

. Sell & upgrade cable services

. Save customers from disconnection

. Provide information regarding products and services, billing, repair,

collections, and respond to other types of inquiries

. Respond to customer complaints in a professional manner

. Process customer correspondence

. Schedule customer appointments

Fidelity National title insurance company - ontario, 2007 to 2008

Ca

Typist/Scanner

Key Results:

. Type & scan policies for various insurance companies

. Train others on how to scan & send policies to various companies

. Proofreading policies for processing & delivery

U.s. pretrial services- los angeles, Ca 2002 to 2006

Clerical/Receptionist

Key Results:

. Responsible for opening, closing, & stripping files

. Receptionist, answering multi-phone lines, faxing, scanning, copying,

filing, & shredding

. Data entry

. Mail & supply delivery

. Train new clerical on clerical duties

. Type & deliver reports to judges

. Archive old files

Education

Central Methodist University, Fayette, Mo

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