Customer Service Manager

Audra Hawkins

**** ******* ** **********, ** ****2 * 251-***-**** * *******@*****.***

Objective To acquire a position with the potential for advancement.

Experience General Manager

**/** ** **esent, Quality Inn & Suites, Mobile, Al

Customer service, scheduling, training, overseeing 25 employees

Accounts receivable, billing, sales, ordering supplies and services

Daily functions: answering phones, typing, keeping a 93 unit hotel running

Night Auditor

06/05-01/08, Quality Inn & Suites, Mobile Al

Customer service, reservations, answering phone

Cleaning, filing, setting up breakfast

Preparing and running night audit

Assistant Manager

03/02-05/05 C&C Grocery, Helena, Ms

Open or close store

Stock, clean, order groceries, pump butane

Cut, package, and price meat.

Train employees, make deposits

Education

Received Certificate in Host Training program

Received diploma at Murphy

Special training in customer service

References References are available on request.

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