Quality Assurance Sales

CALEB STENTO

*** ******* ******

Leander, Texas *8641

Cell: 925-***-****

********@*****.***

OBJECTIVE

As a technical writer, assist organizations to enhance the customer

experience by creating high quality software documentation.

SUMMARY

Able to write clear and concise documentation and marketing material for a

highly technical audience, while consistently meeting tight deadlines to

support company goals and sales objectives. Designed and maintained

graphics and screen shots resulting in professional quality deliverables.

Provided edits to peer-written documentation for quality assurance.

Produced documentation in Word, Eclipse Help, WebWorks 5.0 Help, and PDF

formats. Edited text and graphics for two published technical books.

PROFESSIONAL EXPERIENCE

PROGRESS SOFTWARE - Bedford, Massachusetts November 2004 - June 2010

Technical Writer II-III

. For an Eclipse-based data integration tool, participated in review of

engineering requirement and specification documents. Distilled

engineering information and used beta software to develop conceptual,

procedural, and reference content for an audience of Java developers, Web

application developers, and business analysts.

. Tested samples and refined procedures by using the data integration tool.

. Developed graphics and content for PowerPoint training slides.

. Maintained team plans, schedules, and internal communication on a wiki

space.

. Wrote marketing collateral to promote sales at an international

developer's conference.

PERSISTENCE SOFTWARE - San Mateo, California August 2003 - November 2004

Technical Writer I

. Worked with Adobe InDesign to assist in redesigning company website.

. Wrote conceptual and reference material for an Eclipse-based object-

relational mapping tool.

. Tested documentation procedures using the Eclipse-based tool.

. Assisted in production of the documentation set that was both Web-based

and professionally printed.

Pursued education and worked in a non-technical field

September 1999 - August 2003

PERSISTENCE SOFTWARE - San Mateo, California February 1999 - September 1999

Production Assistant

. Performed production tasks for 11 writers. Production included

spellchecking, formatting, and generating PDF and Web-based

documentation.

TECHNICAL SKILLS

Microsoft Word Microsoft HTML

Adobe FrameMaker Viso XML

Photoshop Eclipse RDBMs

WebWorks ePublisher PaintShop MS

Suite Pro Sharepoint

Java

EDUCATION

Chabot Community College - Hayward, California

Western International University Online

Digital Imaging I (Austin Community College Adobe Photoshop course)

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