Sales Management

Bonny Fiumano

Wesley Chapel, FL ***** 813-***-****

*********@*****.***

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PROFESSIONAL SUMMARY/SKILLS:

. Experienced and proven global leader with knowledge in product

management, marketing, sales, pricing, supply chain, operations and

finance; with a clear understanding of business levers that affect

contribution margin within a product portfolio and company metrics.

With that experience, I have impacted the financial top and bottom

line by managing $138.4MM Benefits & $2.4MM Budget

. Product Management 7yrs, Operations 9 yrs, Project & Product Lifecycle

Management, Mix Upsell, Commercialization, Presented to and Managed

Cross Functionally/Internationally along all Business Management

Levels (Frontline to CEO), Relationships from Suppliers to Customers

7yrs, Internal Consulting, Project Management 8yrs+, Process

Improvement 5yrs, Management/Supervision 2yr+, Advanced Statistical

Analysis, Six Sigma (DMAIC & DFSS) Process, Financial Analysis (all

projects metric driven)

EDUCATION:

Case Western Reserve University-Cleveland, OH

M.B.A. - Marketing & Finance Concentrations; G.P.A. 3.60

Finance Classes - Corporate Finance I & II, Financial Investments,

International Finance, Accounting, StockTrak Simulation

Marketing Classes - Product Management, Marketing, Services

Marketing, Entrepreneurial Marketing, E-Marketing

West Virginia University-Morgantown, WV

M.S. in Industrial Engineering; G.P.A. 3.80 (Alpha Pi Mu)

Pennsylvania State University-State College, PA

B.S. in Mathematics/Statistics; G.P.A. 3.70 (Phi Beta Kappa)

EXPERIENCE:

JPMorgan Chase & Co.- Tampa, FL

2007-present

Senior Product Manager

Responsible for Card Processing Product Enhancements including new

Partnerships in various verticals and own all Pre-Paid Product

Management responsibilities. Creation of Marketing Collateral,

Engaged in/Lead Product Training, Development Lifecycle, RPIs/RFPs,

Market Research, Financial Analysis, Relationship Mgmt, Pricing,

Operations and Implementation (Project Mgmt)

Product Manager - Vice President

Responsible for New Product Introduction for a Card Based Product

related to Cash Mgmt -$2.3 MM Revenue(1 Client)/$5MM Spend

Web-Based (Java) Product, Point of Sale Device, Interactive Voice

Response System also includes 2 End User Web Sites

Worked with a Cross functional team: Technology, Finance, Pricing,

Sourcing, Vendor Mgmt, Business Analyst, Implementation,

Legal, Relationship Mgmt, Operations, Proposal Team

. Direct Engagement with Client while delivering Product

Presentations and documenting Customer Needs/Requirements

. Management/Support in creation of Client and End User Training and

Marketing Materials (incl. Training Video)

. Responsible for Request For Proposal responses & Engaged in

creation of Business Case

. Additional Responsibility for Expansion of Current Product - Data

Reporting Tool (via Business Objects) with launches in 11 states

. Managed Product Enhancements - $50M Expenses; Managed $3MM

Vendor Invoices

. Instrumental in Creating the Process for Implementation to

handle Product Launches as Business As Usual

Training: Project Delivery Framework (PDF) - Project/Product

Lifecycle Management; Business Case Training

National City Bank (now known as PNC Bank) - Cleveland, OH

2004-2006

Product Manager - Vice President

Responsible for Profit and Loss of a $3.1B Portfolio for Consumer

Deposits: 25% (42M) Lift in Accts & 42% ($87MM) Lift in Balances

Indirectly managed the team consisting of: Marketing, Pricing,

Finance, Sales, Legal (Regulatory and Compliance), Fulfillment and

Business Analysts who supported my portfolio. Focus: Cross-sell &

Bundling of Products

. Managed 8 Product Marketing Initiatives - $1.5MM Spend

. Responsible for New Product Introduction, Product Enhancement,

Footprint Sweepstakes partnership with Credit Card, Direct Mail,

Web (Online Banking), Point of Sale Advertising and various

other External and Internal Marketing Channels

. Utilize Premiums (Cash/Gift Card/Tangible)

. Tracked weekly key levers of portfolio performance: Balances,

New/Transfer Accts, Attrition, Organic Growth

. Developed plan to counteract negative impacts to portfolio and

install controls to reduce future negative impacts

. Developed Yearly Budget/Plan, Main Focus: Overall Marketing

Strategy

. Analyzed Competitive Environment data to develop strategy

. Assessed/Adjusted Monthly Risks/Opportunities & Responsible for

Forecasting and NPV (Spread Revenue Opportunity: $6MM)

. Responsible for Quarterly Review of Balance Sheet and Income

Statement

Bonny Pierce (Continued)

Riverview, FL 33578 813-***-****

*********@*****.***

National City Bank (cont'd)

. Managed Assistant Product Manager

. Participated in Trade Show & Market/Branch visits

. Creation and Implementation of Cross-sell/Product Training

General Electric: Consumer Products - Cleveland, OH & (International

Assignment: Singapore & Australia) 2001-2003

Certified Commercial Six Sigma Black Belt; (Product Management and

Marketing)

Managed and executed company wide initiatives utilizing

Statistical/Six Sigma (Process Improvement) rigor while working cross

functionally with Product Management, Marketing, Finance, Sales,

Pricing, Supply Chain, Technology, Collections and Operations;

experience with consumer/industrial product lines.

. Responsible for Product Lifecycle Management (New Product

Introductions) creation - 3 Profit and Loss Centers - created and

mentored product managers on this new process utilizing the Six

Sigma DMAIC Process- 8 NPI projects: $14MM benefit (sales)

Executed on specific product management deliverables (Including

Marketing, Pricing, Product and Commercialization Plan)

. Developed Upsell product mix list for the largest revenue growth

product line - $10MM benefit (contribution margin)

Included in the sales incentive plan for the sales force -

Sales/Finance

. Responsible for Project Lifecycle Management creation for global

digitization projects- 24 digitization projects:

$20MM Productivity

Executed and created the specific commercialization deliverables -

(2 member team) - Technology

. Identified reasons for pricing discrepancies - understand the

elements that determine price - $5MM Revenue- Pricing/Sales

. Eliminated variation in/shortened customer expected product arrival

date - Supply Chain/Sales

. International Assignment: Distribution Center/Customer Service

Center

. Consolidation of product codes by 75% - 80 to 20 skus - Marketing

Operations Management Leadership Program

1998-2000

Led multiple projects simultaneously which enhanced project management

skills; proposed projects to senior employees and achieved their buy-

in which sharpened negotiation skills

Supervised a team of 50 union employees with responsibilities

of executing the operating plan; enhanced leadership skills

Developed system to shorten product lead times to the

customers: reduced change over times by 20%

Used daily demand & bill of materials to determine optimal

quantities of raw materials and reduced raw material inventory

Reduced quality issues driven by customer returns and

increased customer satisfaction - $56M Cost Avoidance

Sony Electronics - Mt. Pleasant, PA

1998

Quality Engineer - ISO 9000

General Electric Specialty Chemicals - Morgantown, WV

1996

Graduate Misvalving Team Project

General Motors - Delphi Packard Electric Systems - Warren, OH

1995 & 1996

Summer Intern - Database Development

CERTIFICATIONS/TRAINING:

. GE Six Sigma DMAIC & DFSS Certification; Voice of the Customer,

Customer CTQs (Critical to Quality)

. GE Change Management (CAP) & Financial Training (incl. Risk

Assessment)

. Computer Skills: Advanced Minitab, Business Objects, Advanced

Microsoft Office: Access, Excel,

Word, PowerPoint, Project; Database Design, SPSS, SAS. SQL

. Languages: Spanish and French - Basic; Desire and Ability to learn

Fluently

. Graduate Assistant (Academic Professor): taught 3 semesters of

Engineering Statistics

ACTIVITIES/HONORS:

. JPMorgan Chase Volunteer: Tampa's Mayor Beautification Program,

Breast Cancer Awareness, Super Bowl & MOSI

. JPMC WIN Member and GE Women's Network Member

. United Way and GE Elfun Volunteer (East Cleveland): Habitat for

Humanity, Collinwood High School, Salvation Army

. GE Corporate Recognition Awards

. Enjoy Running/Ran a marathon

Contact this candidate