Customer Service Sales

Christopher Rodriguez

*** * ****** ******

Compton, CA 90220

**********@*****.***

Objective:

To obtain a career position in a stable work environment with potential

For growth

Experience:

Sales Associate/Merchandise Team Leader 2006 to 2010

Macys Inc, Torrance, CA

Sales Associate 2009 to 2010

Kohl’s Torrance, CA

• Provided excellent customer service.

• Keeping store clean organized and well maintained at every time

Handled cash accurately.

• Using creative problem solving method resolved customer issues.

• Performing additional duties as assigned

• Prepared stock and sales plans

.

• Created layout plans for stores, maintained complete library of appropriate data, forecast sales and profits using

computer programs, planned budgets, optimized sales volume and designated product areas profitability, controlled

stock levels according to the forecasts for the season.

• Analyzed every feature of the best and worst sellers

• Stocked and maintained product display in acquiescence with company standards.

• Maintained professional relationship with customers and co-workers.

• Fulfill customer service needs by communicating daily with them, appropriate following up, and problem

resolving.

• Read and implemented a plan-a-gram.

Asst Manager

Excel Phones

Lynwood, CA - 2008-2009

• Responsible for designing the new products promotional presentation.

• Plan and implement new strategies and campaigns.

• Meet customer for determination of their needs and requirements.

• Present presentations to the customer both verbally and written.

• Develop and manages new accounts.

Bank of America

Bank Teller Los Angeles, CA

Provide excellent customer service by answering or referring financial questions to correct supervisory staff.

• Process customer deposits.

• Maintain and balance cash drawer.

• Process monetary transactions

• Secured the premises nightly.

• Used 10 key with most daily activities

Skills:

Excellent communication and interpersonal skills.

In-depth knowledge of new and latest technologies of cell phones.

Exceptionally good at demonstration both verbally and written and also great convincing power.

Well organized and remarkable ability of planning and managing.

Experience in preparing product campaigns, attractive presentation and new strategies.

Fluent in Spanish.

Knowledge of California Retail Market.

Customer friendly attitude

Capability to establish strong working relationships with internal departments and external agencies.

Education:

High school diploma

Skyline Independent Studies 2005-2006

El Camino College Torrance, CA 905**-****-****- present

References:

Will be furnished upon request

Contact this candidate