Customer Service Manager

Telephone number 856-***-****

Michelle Benner

Education Graduated in May 2006 from York College of Pennsylvania with a Bachelor of Arts

Degree

majoring in Mass Communications. Good academic standing.

SUMMARY OF

QUALIFICATIONS:

Over 2 years experience in supervision

Outstanding communication and customer service skills.

Computer literacy includes Microsoft Office Suite, Microsoft Word, Microsoft

Works, Microsoft Power Point, Excel, Adobe reader, Adobe Photoshop, Internet

browser software, Windows products, and XP operating systems

Administrative experience i.e. filing, answering phones, faxing, copying,

scanning, scheduling, create reports and more

Excellent eye for detail, well organized, fast learner, skilled in setting priorities

Highly effective in promoting a positive, productive work environment

Ability to work well independently with little or no supervision

Employment June 2007 – April 2010

Sun National Bank Cherry Hill, NJ

Teller Manager

Responsible for implementing existing policies, procedures, and systems

involving cashiering operations and customer service functions.

Supervised and coordinated work activities of tellers to ensure that duties

were performed efficiently and according to financial policies and

procedures. Provided leadership to personnel through effective objective

setting, delegation, and communication. Was in charge of all monthly

supply orders and regularly preformed opening and closing procedures.

Summer of 2004

Pierce-Phelps Inc. Philadelphia, PA

Data Entry/Billing

Worked part-time in a warehouse printing and writing out shipping labels

and bills for delivery trucks. Also helped in the office with filing when

needed. Communicated with costumers on a daily basis.

**Personal and Professional References will be furnished upon request**

Contact this candidate