Katie Simpson

**** ** ****** • Gresham, OR ***** • 503-***-**** • abkqkl@r.postjobfree.com

Objective: To provide long-term efficient office management

Awards: “Friendliness” - Acknowledged for exceptional client relations and employee interaction

Summary

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Ten years experience answering phones, Type 60 wpm / proficient in ten key

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working with vendors and clients Professionally minded, quick learner

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Ten years experience customer service Self-motivated, ability to work well on a team

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Ability to work in a fast paced environment Highly organized, efficient, and accurate

Skills

Office/ Reception

• Answered and transferred eight-line phone system

• Scheduled appointments for clients and vendors by phone and in person

• Set up and food pick up for all client meetings

• Greeted clients and delivered excellent customer service, directed to appropriate party

• Retrieved files and charts quickly and accurately

• Operated fax machines, copiers, printers, postage, and other office equipment

Customer Service

• Assisted customers and co-workers with hotel and airline amenities

• Maintained break rooms and front lobby

• Maintained office supply inventory to required levels

• Organized and maintained all couriers, UPS, USPS and FedEx

• Assisted with company functions, celebrations, and daily lunch runs

Financial / Sales

• Processed cash, credit card, and check transactions

• Maintained Excel spreadsheets for employee expenses

• Issued receipts, disbursed funds, and recorded financial transactions

• Posted data of completed orders

• Prepared internal expense reports for executives, co-workers and vendors

• A/R – Calls, Excel Spreadsheet Updates, Collections

Work History

A/R / Office Assistant MightyLift, Portland, OR (Internship) 1/2010-8/2010

Reception / Office Assistant Organically Grown, Clackamas, OR 2008 – 2008

Reception / Office Assistant HMH Advertising, Portland, OR 2004 – 2005

Reception / Office Assistant SRC Software, Tigard, OR 2001 – 2003

Customer Service / Data Entry Boyd Coffee, Portland, OR 2000 – 2001

Merchandiser Pepsi Bottling, Portland, OR 1999 – 2000

Referral Processor ODS Health Plans, Portland, OR 1998 – 1999

Education

Mt. Hood Community College Career Development/Computer Classes

Gresham High School Diploma

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