Customer Service Human Resources
Resume:
DEBRA WATTS
*** ***** ******* ****, ********* ***
Allen, TX 75002
********@******.***
SKILLS:
Front Desk, Receptionist Support.
Proficient in computer office package, MS word, MS access, MS excel, MS outlook.
Great speed of typing with 70 wpm.
Works well in group/team settings as well as a great self-starter when working alone.
Excellent communication skills both verbally and written.
Great organizational ability.
PROFESSIONAL EXPERIENCE:
HR Specialist
Harte-Hanks, Richardson, Texas, from January 2004 – July 2010
Manage our Human Resources Information System (HRIS) for multiple locations; enter new hires,
terminate employees, update employee data such as name, address, direct deposit, or W-4
changes.
Database administrator for our review system, online learning center, and HRIS.
Create, file, and maintain physical and electronic employee records.
Run payroll exports/error reports for accounting. Run reports for employee common data
information, birthdays, anniversaries, leaves of absence, etc.
Track handbook changes and submit to Director of Human Resources for approval. Handle
incoming calls, emails, and faxes from employees and managers.
Member of Harte & Soul employee morale committee, planning morale boosters for employees.
Charge Entry Clerk/Document Control and Distribution Clerk
Professional Medical Billing, Fort Wayne, Indiana from July 2001 – October 2003
Enter data from medical chart into new information batch. List and post batch. Make sure client
date of service folder is logged in and out of the correct position on the department log. Accuracy
and confidentiality are key!
Assemble medical charts and client deposits. Responsibilities included starting back-up tapes,
printing HCFA forms, and entering deposit totals into a spreadsheet. Log in medical charts and
client deposits within 24 hours of their arrival.
Office Administrator/Sales Rep, Scrubco Fort Wayne, Indiana from July 1999 until May 2001
Customer Service Rep, Vantage Video, Bluffton, Indiana from September 1996 until December 1998.
ACADEMIC BACKGROUND:
Northrop High School, Fort Wayne IN 1995-1999
American Academy of Professional Coders – Present, Currently enrolled in Medical Terminology,
Anatomy and Certified Professional Coders Preparation courses.
PROFESSIONAL REFERENCE:
Lori Atkins, Previous Supervisor at Harte-Hanks. ***********@*****-*****.***. 512-***-****
Marni Nelms, Previous Supervisor at Harte-Hanks. ***********@*****-*****.***. 512-***-****
Contact this candidate