Customer Service Quality Assurance

*** ******** **, ****** ** *****

469-***-**** ( *************@*****.***

Bill gardner

objective

To obtain a position with a stable company where I can

maximize my quality assurance, management skills, and

training experience.

experience

[ 2008 - 2009 ] [ MT Industries/Mystic Tan ]

[ Macedonia, OH ]

Inventory Control

. Weekly/Monthly cycle counts, shipping & receiving, forklift

operator, insuring customer returned items for repair are

received, repaired, and returned to customer. Place orders to

replenish stock for Tech Support Dept. Manage inventory for

manufacturing, and small parts assembly.

[ 2004 - 2007 ] [ Swiff-Train Company ]

[ San Antonio, TX ]

Customer Service

. Inventory control, invoicing, counter sales, assists clients

with accounts, inbound/outbound calls, general office duties,

forklift operator, some supervision of employees and sub for

different operation managers at various branches in Texas.

[ 2003 - 2004 ] [ Department of Defense ]

[ US ARMY ]

Chemical Operations Specialist

[ 1999 - 2003] [ Square D Company ]

[ Coppell, TX ]

Material Handler

. Order and stock raw material used in the manufacturing of

computerized circuit breakers, inventory control, and

forklift operator.

education

[ 2002 ] [ American Broadcasting School ]

[ Arlington, TX ]

Diploma/Broadcasting

. Curriculum: Announcing, Newscasting, Sportscasting,

Production, Copywriting, Board Operations, Sales and FCC

Rules/Regulation.

. Live On-Air Experience - providing entertainment and news to

a worldwide audience on Internet Radio Station KABS.

. Digital Imager, Evening Program and Production Director.

[ 1990 ] [ Irving High School ]

[ Irving, TX ]

Diploma/General Studies

. Core Curriculum

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