Customer Service High School
Resume:
Ryan A. Stamsek
Lancaster, CA 93536
***********@*****.***
Objective:
To obtain a challenging position that will utilize my skills, experience, and provide opportunities for
advancement.
Qualifications:
Excellent customer and employee relations skills, team player, knowledge of employment laws and
personnel procedures, analytical and problem solving skills, ability to meet strict deadlines and multi-task
while working under pressure, excellent oral and written communication skills. Proficient in Windows,
Excel, Word, PowerPoint, ADP, data warehouse, Salon Touch, and Internet.
Education/Training:
Antelope Valley College, Lancaster, CA- 2004-2005
General Education Courses
Quartz Hill High School, Quartz Hill, CA- 2000-2004
Diploma
Experience:
Bronze Bunz Palmdale, CA
Tanning Salon: Sales Associate May 2010 to Present
Provide friendly customer service to potential clients interested in tanning and assisting current salon
members. Selling lotions, exfoliants, and other tanning items. Responsible for opening and organizing the
store for the day. Responsible for closing, locking up, and balancing the till at the end of the day.
Proactive in sanitizing, maintenance, and detailing of the tanning beds/booths. Wash and dry towels the
salon provided for customers throughout the shift. Responsible for running the cash register and credit
card reader. Only one employee is to run the salon by themselves.
Rossmoyne Inc. Glendale, CA
General Building Contractor: Marketing June 2009 to May 2010
Traveled to Insurance Agencies that could have potential leads to claims for residential/commercial
repairs or maintenance. Build friendly professional relationships with insurance agents. Provided agents
excellent communication between the insurance agency and Rossmoyne Inc. Provided customer service
while answering phone calls from the office. Also loaded and delivered building materials between job
sites.
Claim Jumper Palmdale, CA
Restaurants: Busser June 2008 to June 2009
Prepared restaurant by cleaning and preparing the dinning, bar, and patio for customer use. Cleaned and
Sanitized bathrooms, kitchens, waiter stations, and bar. Cut fruit, make sauces and lemonades by
following Claim Jumper recipes. Mop and vacuum the entire store as well as dusting and changing out
lights in the ceiling. Responsible for keeping the restaurant in clean and in perfect condition throughout
the day.
United Parcels Service Lancaster, CA
Delivery Service: Preloader August 2004 to October 2008
Loaded and organized boxes inside of the delivery trucks using loading charts and sequence numbers.
Received HAZMAT training for warehouse settings. Kept constant communication between other
employees with their status with boxes and drivers with the status of their delivery routes.
Delivery Service: Shifter
Trained and certified in moving semi trailers in and out of loading docks safely. Kept constant
communication with long haul drivers and supervisors with the status of the semi trailers.
Delivery Service: Customer Counter Representative
Helped customers with shipping needs by running the register and helping them with filling out shipping
forms.
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Ryan A. Stamsek
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