Customer Service Sales

A l-Dhannoon, M ustafa S

****A Pennwood Dr.Hampton, VA 23666

Home# 1-757-***-****

Cell# 1-757-***-****

***************@*****.***

Availability: ready.

Objective: Seeking IT related position

PROFESSIONAL EXPER I E NCE

Smithfield Packing Co.

USA Smithfield, VA 2010-2010

Performed heavy labor duties utilizing knives and heavy machinery to process Ham

t hrough a sequence involving slicing and skinning raw meat until the product is ready

to be wrapped and packed to be delivered or stored. Work is conducted in a clean deep

f reeze environment. The company also produces more than 50 brands of pork and

t urkey products and more than 200 gourmet foods, employ more than 52,400

i ndividuals globally and is the world’s largest producer and processor of pork and a

leader in turkey processing.

Supervisor D. Bunch

Company’s Phone#757-***-****

M NSTC-I

M ulti National Security T ransition Command-I raq

I n ternational Zone Baghdad-I raq 11/2008-1/2010

Position: Civilian Contractor/Advisor

Performed t ranslation services Arabic to English and English to Arabic, t ranslation of

A rabic documents, paperwork, documents and miscellaneous security documents. In

both I raqi M inistry of Defense (MoD) and Multi National Security Transition

Command-I raq (MNSTC-I), Delt with senior I raqi MoD staff and the minister himself

( MinDef), also worked in salaries, contracts, budget and personnel with direct U.S.

i nvolvement. The whole organization employs over 277.000 employees.

Worked as a Translator and In terpreter for Multi National Security Transition

Command-I raq (MNSTCI), Camp Phoenix, IZ, Baghdad, I raq. MNSTCI's 100 advisors

advised the I raq Ministry of Defense the senior staff levels of: M-1 Personnel, M-2

I n telligence, M-3 Operations, M-4 Logistics and Contracts, M-5 Strategic Planning, M-6

Communications, M-7 Training and M-8 Budget; to stand up and modernize the I raqi

A rmy of 277,000. I was principally assigned to the area of Budget & Planning working

w ith British and American Advisors in the Directorate General of Budget and

P rogramming and to the sub directorates of Salary, Budgets, Foreign Mili tary

Sales(FMS), In ternal Auditing . I worked for five different Advisors at the Directorate

and Sub-Directorate level. Translation and interpretation work was principally on the

development of the I raqi MOD $5 billion budget for 2010 and execution of the $5 Billion

budget for 2009. This position required interaction with Ministers of the I raqi

Government and General Grade Officers in the I raqi Mili tary. I provided "continuous"

t ranslation in meetings and formal wri t ten t ranslation of official documents and

memorandums. This was at the "secret" level of work for the US M ili tary and the

M inistry of Defense I raq.

Supervisor: White, David G

*********@***.***

IACC I

I raqi American Chamber of Commerce and I ndustry

B aghdad-I raq 2008-2008

Position: IT instructor

H eaded the Data-entry section for hir ing locals in liaison with privately owned

businesses, held basic computer t raining courses for over 100 I raqi locals in Hardware

and Software (Windows xp, Microsoft office Word, Excel, PowerPoint)courses and

awarding the graduates with ICDL certificates, the organization employs over 1000

employees.

M acintosh computers

Baghdad-I raq 2008-2008

Position: Senior business systems analyst

Directed a team of eight to analyze and evaluate customer requirements and needs

i n building the idealistic computer system for the user in all aspects of the personal

computer hardware and software. Headed the customer service section and

maintenance department to t rouble shoot damaged Desktops/Laptops to achieve a

f ull 100% customer repair satisfactory within a remarkable timeframe.

F utu re for computers

Baghdad-I raq 2007-2007

Position: Senior System Developer

Headed the system development department in building customized computers

based on customer requests, developing and upgrading computer systems by

facilitating the latest Motherboards, Central Processing Units (CPU’s), Graphic

P rocessing Units (GPU’s), Random Access Memory (RAM), Hard drive (H/D),

cooling fans and power supplies to optimize perfect PC performance output to suite

t he customer.

Xp for computers

Baghdad-I raq 2006-2006

Position: Sales department Rep.

Worked in sales department computer accessories section to improve and maintain a

suitable display for computer cases, keyboards, mice, web cams, digital cameras and

software DVDs to the customers which results in better selection by the customer to

reach the best satisfactory level needed. Worked in the development section to

i dentify vital computer components on enhancing computer performance by over

clocking the Central Processing Units (CPUs) core to achieve boosted performance

levels in respect to the coolant system in place.

Titan/L-3

J oint Area Security Group-Command I nternational Police

JASG-C I Z police

I n ternational Zone Baghdad-I raq 2/2007-8/2007

Position: Civilian contractor/Advisor

Performed t ranslation services Arabic to English and English to Arabic, both verbal and

w rit ten t ranslation. In the Joint Area Security Group-Command In ternational Zone

Police to maintain law and order in the international zone and providing security to the

U.S. and U.K. embassies and hospital (CASH) among other vital areas in the green

zone. Supervisor Maj. Byral R. Engel, USAF Director of law and order.

T itan/L-3

N ATO NT M-I

N ato T raining M ission-I raq

I n ternational Zone Baghdad-I raq 3/2005-5/2006

Position: Civilian contractor/Advisor

Performed t ranslation services Arabic to English and English to Arabic, both verbal and

w rit ten t ranslation. To assist NATO personnel in conducting successful t raining

courses for senior I raqi Ministry of Defense (MoD) staff, interpreting and attending

senior level meetings between I raqi M inistry of Defense, Ministry of In terior and

coalition forces. Supervisor col. SergiKochovski Hungarian army.

Titan

3rd BATTAL ION, 153RD I NFANTRY

A RMY ARKANSAS NAT IONAL GUARD

B aghdad-I raq 2004-2/2005

Position: Civilian contractor/Advisor

Performed t ranslation services Arabic to English and English to Arabic, both verbal and

w rit ten t ranslation. In support of operation I raqi freedom I I by establishing sound

relations with local I raqi leadership within the Battalion’s area of control by attending

Neighborhood Advisory Councils (NAC’s) and Distr ict Advisory Councils(DAC’s),

establishing Traffic Check Points (TCP’s) and patrols to preserve the safety of the

locals. Supervisor L t.c Kirk E. Van Pelt United states army.

T itan

2/3 FA

B aghdad-I raq 2003-2004

Position: Civilian contractor/Advisor

Performed t ranslation services Arabic to English and English to Arabic, both verbal and

w rit ten t ranslation. In support of operation I raqi freedom I I by establishing sound

relations with the local I raqi leadership within the units area of control in addition to

T raffic Check Points (TCP’s), controlling Propane and Gas stations to ensure public

d istr ibution welfare, recruit and t rain the first legitimate I raqi armed forces the I raqi

C ivil Defense Corps (ICDC) which developed later into the I raqi National Guard (ING)

and finally into the I raqi Army (IA).

S UM MARY OF QUAL I F ICAT IONS:

• Expert on PC computers Hardware development to upgrade PC systems for peak

performance.

• Extensive teaching experience in lecturing the fundamentals of computer systems.

• Expert in formatting and recovering damaged/Infected operating systems to factory

settings.

• Expert interpreter Arabic to English/English to Arabic.

• Extensive experience in computers, software/hardware, assembling computers,

maintenance.

• Extensive experience with numerous computer programs.

EDUCAT ION:

Rafidean collage

B.Sc in Computer science 1997-2006

LANGUAGE AND COMPUTER:

• Flaunt in Arabic (read, wri te and speak)

• Microsoft Office 2003/2007 (Word, Power Point, Excel), Windows Me, Xp and

V ista format and recovery.

Contact this candidate