Sales Customer Service
Resume:
Connie Poremba
Flanders, NJ *****
*************@****.***
SUMMARY OF QUALIFICATIONS
A successful Sales Professional with over 25 years of progressive
experience in sales and management, with exceptional listening and
interpersonal skills, a talent for creating trust and building lasting
business relationships and experience in developing new business through
highly-innovative prospecting methods.
. Inside and Outside Sales Force Management
. Worked internally with 16 sales and marketing people in multiple
departments along with 4-Outside multi line reps.
. Customer Service and Satisfaction -Played a key role in increasing
retention as well as satisfaction
rates
. New Business Development - Successfully developed new business through
a spec sample program
. Sales Budgeting and Forecasting
. Self-Motivated / Strong Leadership Ability -Targeted top 75 account in
my territory and increased sales by an average of 4%
. New Market Identification
. Public Relations
. Excellent Communication Skills - Communicated the needs of our
distributors to internal sales and marketing through weekly reporting
. Strategic Planning and Account management
. Strong Moral and Ethical Character
. Decision Making / Problem Solving
. Exceptional Negotiation and Networking Skills
. Strong Commitment to Corporate Objectives
. Trade Show Planning and Coordination
. Responsible for Company Largest-Ever Revenue Order in promotional
products. - Created concept sample which resulted in a $350,000 order
in the pharmaceutical industry.
PROFESSIONAL EXPERIENCE
Johnson Diaries LTD., Mokena, IL
March 2009 - July 2010
National Sales Director
Responsible for directing sales for the entire United States as well as
managing 4-outside multi rep groups, total of 12 individuals plus the
internal sales and marketing staff.
. Developed collateral materials including customer sell sheets, many of
which were selected for use on company websites and e-company stores.
. Designed 18 new products to complement our existing product line
. Market and sell new and existing promotional product lines on a national
level through sales calls, trade shows, email blast and phone contact
. Cultivated new programs through market research, product selection and
completive analysis
. Created trade show materials, attended trade shows and promoted products
and services
. Compiled mailing list of active distributors and sale people from
regional shows, sample requests, personal email data base
MEADWESTVACO, Sidney, NY
April 23, 1983 - December 2008
Regional Account Executive
Responsible for directing company sales throughout NYC, CT, NJ and DE as
well managing 16 internal sales and marketing people in multiple
departments along with 4-outside multi line reps for a combined sales of
$2,100,000.
. Developed collateral materials including customer sell sheets, many of
which were selected for use on company websites and e-company stores.
. Market and sell new and existing promotional product lines on a regional
level through sales calls, trade shows, email blast and phone contact
. Negotiated (the company's) single largest promotional products contract
of $350,000 and grew that into an account of $750,000
. Cultivated new programs through market research, product selection and
completive analysis
. Achieved a 50+% order rate for approximately 1000 spec samples produced
for clients. This created the most new orders from any form of
promotion.
. Created trade show materials, attended trade shows and promoted products
and services
. Cultivated positive and enduring relationships with customers
. Led business development and marketing efforts, which expanded the
customer base and introduced products into health care industry.
. Ensure customer satisfaction while maintain objectivity and compliance
with company policies and procedures.
Completed the Dale Carnegie Coarse top of my class.
References supplied upon request.
Contact this candidate