Customer Service Assistant
Resume:
Kimberly Paul
Columbia, S.C. 29210
**********@****.***
My most recent work experience has been with Homeowners Mortgage as a
temp with Find Great People as a Post Closing Assistant. I have four years
experience in the mortgage industry, one year experience working at a law
firm, and
I am a Notary Public for the state of South Carolina and I am being
certified to become a National Notary. I have good computer skills,
strong communication & organizational skills & strong problem solving
skills.
If you are seeking an individual with a sense of urgency in
understanding the importance of meeting deadlines and who is energetic,
outgoing, flexible, capable of multi-tasking, and providing excellent
customer service, my professional and team player attitude is just what you
are looking for and would be a great addition to your corporation.
Sincerely
Kimberly Paul
EMPLOYMENT:
Homeowners Mortgage (Temp through Find Great People)
Post Closing Assistant
April 20, 2010 - Sept. 10, 2010
Columbia, SC 29205
I facilitated the delivery of closed loans and adhered to the delivery
guidelines, managed collection and delivery of final documents within
applicable time frames, scan and ship all final documents to the investors
and also collected final documentation on state housing loans.
Document Technologies
Senior Service Specialist
Jan. 2009 - Dec. 2009
Columbia, S.C. 29210
Before being promoted to Senior Service Specialist in August of 2009, I did
a variety of duties such as; sort and route incoming and outgoing mail,
send packages through Fed Ex, UPS, and USPS services, scan and bind legal
documents, did courier runs to court houses for filings and general pick up
and delivery of documents. I also assisted with the set-up and clean up of
the conference rooms and assisted with keeping the kitchens clean. After
my promotion, I was fully in charge of the hospitality at another law firm.
My duties included the set up and clean up of conference rooms, and
cleaning, stocking, and inventory of all the kitchens. I was also the back
up receptionist.
Southland Log Homes
Clerical Assistant/ Mailroom
Jan. 2008 - Dec. 2008
Columbia, S.C. 29063
I would copy and print architectural plats from an OCE machine, sort and
distribute incoming and outgoing mail, Make bank and post office runs,
and order supplies. I also scanned documents, organized files, ordered
supplies and was the back-up receptionist.
Academy Mortgage
Loan Processor
March 2005 - Oct. 2007
Catonsville, Md. 21228
As a loan processing assistant, I assisted the processors with putting
together Conventional and Reverse Mortgage loan packages, was trained in
compliance of all files and was later promoted to a Reverse Mortgage loan
processor in which I worked with each loan from open to close and worked
closely with my clients, brokers, appraisers, underwriters, etc.
Service 1st Mortgage
Clerical Assistant
Feb. 2003 - March 2005
Glen Burnie, Md. 21060
I worked in the mail room copying, scanning, and sending loan packages out
for review to title companies via Fed Ex, UPS, and USPS mail. I also
assisted with faxing documents and inputting new loan data into the
computer system. Other duties included; filing and back up receptionist.
Lee Oldsmobile
Office Assistant/ Warranty Clerk
Oct. 1996 - Jan. 2003
Glen Burnie, Md 21060
I reconciled cash at the beginning and end of each day, serviced customer
requests for car repairs and warranty work and kept front lobby clean and
stocked with supplies. I also did filing of R.O.S and computer work.
EDUCATION:
Brooklyn Park High School
Graduated: 1979 -- Diploma
General and Vocational Studies
Education Direct
Graduated: 2005 -- Certificate for Professional Secretary
Penn Foster College
One semester completed for Paralegal Studies.
*Will supply references and salary upon request*
Contact this candidate