Sales Representative

Pamela J. Carr

***** ********, ***** ******, ** *8654

901-***-**** (HM) 901-***-**** (Cell)

***********@*******.***

Skilled and dedicated Executive Assistant with more than 10 years

experience coordination, planning and supporting daily operational and

administrative functions.

o Demonstrated capacity to provide comprehensive support for Director -

VP level executives. Excel at scheduling meeting, coordinating travel,

and managing essential tasks.

o Adept at developing and maintaining administrative processes the

reduce redundancy, improve accuracy and efficiency to achieve

organizational objectives.

o Ability to identify problem areas and moved to effectively eliminate

said problems to ensure harmony within organization.

Education:

Associate of Applied Science in Microcomputer Midmanagement from State

Technical Institute of Memphis.

o Graduated Magna Cum Laude

o Member of Phi Theta Kappa (National Honor Society)

o Secretary and Newsletter Editor; Regional Newsletter Editor

o Member of Desktop Publishing Club

o Officer and fundraising chairman

New Horizons - MOUS certification 2007 Word, Excel & Powerpoint (Currently

ready to test for Access)

Recommendations on Linkedin:

http://www.linkedin.com/profile?viewProfile=&key=3962348&locale=en_US&trk=ta

b_pro

Employment History

Hilton Hotel Corp/Promus Hotel Corp - Memphis, Tennessee - 3/1998-9/2009

Secretary III/Accounting Specialist- Development & GDM

Duties

o Handle routine administrative and secretarial functions

o Make travel arrangements for VPs

o Schedule meetings

o Invoice coding, routing and reconciliation

o Monitor General Ledger and P&L activity and make adjustments as needed

o Maintain expense reports and credit card reconciliation for VPs

o Screen and route telephone inquires to proper individuals

o Liaison for Contractor Vendors assuring accuracy of hours and rates

Accomplishments

> Created spreadsheet that tracked vacation/sick time for employees

> Voluntarily took on duties of Site Survey Coordinator for a realized

savings of approximately $30,000. (PMS)

> Commitment to Excellence Winner 4th quarter 1999 (GDM)

> Reduced supply costs by 65% (GDM)

> Closed unnecessary ATT accounts and collected credits

> Reduced payroll recoding manhour costs from 40 to 4 hrs (GDM)

> Voluntarily took on duties of IDM Coordinator for hotels transition

from local to corporate domain

Promus Hotel Corporation (bought by Hilton) - Memphis, Tennessee - 12/1994-

3/1998

Reservation Sales Representative- Marketing Services Center

Duties

o Assisting guests in making reservations for Resort Properties

o Providing directions and information on property locations.

o Contacting hotels with any problems or questions

o Making reservations for hotel owners and stockholders

o Making reservations for OnStar members.

Accomplishments

> 9 awards for perfect attendance

> 3 sales awards for Tahoe Resort property

> 2 sales awards for Orlando South property

> 1 sales award for Orlando North property

> Hot Desk Agent of the Month - December 1995

> Hot Desk Agent of the Month - January 1996

> Commitment to Excellence Winner 4th quarter 1996

> Train new agents as needed

MOORE DATA MANAGEMENT - Memphis, Tennessee - 3/1992-8/1994

Composition Operator (B Class)

Duties

o Downloaded files via modem from mainframe operation in Minneapolis

combined them with photos to produce Multiple Listing books for Real

Estate Industry.

o Digitized photos using color video camera and stored on read/write

optical disks.

o Scanned line art for storage.

o Produced camera ready pages using specialized programs and linotype 60

printers.

o Checked camera ready pages for accuracy and print quality.

o Produced specification sheets and broke into forms camera ready pages

produced from printers.

o Produced camera ready pages using Corel Draw and Pagemaker programs.

o Backed up read/write optical disks.

o Produced paste up books not converted to computer.

o Trained all 2nd and 3rd shift personnel

Accomplishments

> Identified process improvement to realize cost savings of $5000

annualized

> Developed and implemented binder system to track materials for

specific jobs

> Developed and implemented shelving system to promote smooth flow of

jobs through department.

> Developed and implemented specifications sheets that realized labor

savings and allowed for some error detection

> Developed a database report form for use by scheduling department

> Partnered with safety committee to develop Emergency Evacuation Maps &

Procedures

> Member of Gainsharing Program

> Special Assignment in Minneapolis training & assisting in Memphis

plant closing

TRADER PUBLISHING - Memphis, Tennessee - 8/1990 - 10/1993

Computer Layout Artist

Duties

o Matched type to photos and pasted them up in page format. Did

troubleshooting in this capacity as the system of doing this work

produced a lot of errors.

o Measured mailed in photos for reduction.

o Shot, developed and cut down pictures to correct size.

o Did copystand work.

o Typed mailed in copy in Word Perfect.

o Did commercial ad layout using Corel Draw.

Accomplishments

> Developed and implemented method of laying out ads according to the

date that facilitated easy breakdown of book when it returned from

printer.

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