Administrative Assistant Human Resources
Resume:
Darcy J. Dumaine
Westfield, MA 01085
*********@*****.***
Offering proven contributions in management, human resources, and
administrative assistance. Characterized as a dedicated team player
motivated to the highest performance standards. At ease in fast-paced,
high stress environments requiring confidentiality, attention to detail and
independent decision-making. A self-starter with strong interpersonal
skills and superior organizational abilities. Detail oriented and results
driven to achieve goals in a timely and effective manner.
EMPLOYMENT HISTORY
Noble Hospital, Westfield,
MA
2007- present
Administrative Assistant - Education Department ( 20 hours / part-
time)
. Maintains hospital-wide education records and data base for all
employees.
. Provides administrative support services relevant to the operation of
the Education Department.
. Assists in the administration of education programs.
. Regularly generates reports needed by the Education Department and
other hospital departments.
. Monitors, documents, and distributes Press Ganey survey results.
. Coordinates community CPR classes.
. Assists in the coordination and participation in community education
programs.
. Provides assistance as needed on miscellaneous projects and tasks.
Decorated Products, Inc, Westfield,
MA
2006 - 2006
Administrative Assistant - ( 10 hours / part-time)
. Reported directly to the President of the company as his Personal
Assistant.
. Participated in company meetings, documenting pertinent information
and material.
. Maintained the President's mail, phone calls, messages, and calendar.
. Managed travel arrangements.
. Assisted in coordination of company events and functions.
. Provided assistance to the Human Resources Manager when needed.
. Assisted in any projects as delegated by the President.
Springfield College, Springfield, MA
2003 - 2005
Administrative Assistant - Occupational Therapy Department (part-
time)
. Reported directly to the Chairperson of Occupational Therapy providing
her with daily administrative support, assistance in special projects,
telephone coverage, and management of her daily calendar.
. Supported four Occupational Therapy professors in their daily
administrative needs.
. Supervised work study students.
. Tracked all incoming applications and acceptances for Undergraduate
and Graduate students.
. Assisted in the contract management of student field study facilities.
. Created and managed new way of tracking monthly budgetary items.
. Processed all necessary invoices, supply requests, and travel
arrangements for the department.
Mass Mutual Financial Group, Springfield, MA
1996-2001
Staffing Consultant - Corporate Human Resources (2000 - 2001)
. Creatively sourced candidates through a variety of means including
advertising, in-house resources, referrals, and through use of the
Internet.
. Ensured that all recruiting activities were documented accurately and
in a timely manner.
. Provided ongoing support to college recruiting efforts; including
assisting in first and second round interviews and made
recommendations on offers to be extended.
. Established and maintained positive relationships with hiring managers
in confidential counseling for planned and unplanned staffing needs.
. Proactively screened and interviewed potential candidates that could
meet present or future staffing needs.
. Successfully filled 12 customer service training pools in a 12 month
time frame totaling 169 associates while simultaneously filling other
open positions.
. Identified staffing trends and made recommendations for changes and or
enhancements for assigned clients.
Administrative Assistant - Corporate Human Resources (1999 -
2000)
. Assisted Senior Corporate Human Resources Officer with projects,
confidential material, typing correspondence and memos of sensitive
nature.
. Controlled, evaluated and entered budget activity for assigned cost
center.
. Screened and managed calls from all levels of the organization.
. Interacted with all levels organization in the planning of meetings
and calendar maintenance.
. Provided general administrative support including ordering and
maintaining office supplies; filing, faxing and photocopying; open,
sort, and distribute mail.
. Acted as back up support to Human Resource Administrators. Assisted in
all aspects of a recruiter's workload.
Assistant Director - Direct Access Service Department (1996
-1999)
. Participated in developing unit objectives to align with overall
business direction.
. Communicated expected company and department standards of performance
to team members and provided timely performance reviews.
. Supported employee development by recognizing/rewarding positive
performance and addressing performance/behavior situations.
. Worked closely with Employee Relations in handling human resource
issues such as counseling, progressive discipline administration, and
terminations.
. Collaborated with Corporate Human Resources in the selection of
qualified personnel.
. Coordinated department hiring, successfully hiring six training
classes over two years totaling over 115 associates.
. Acted as department liaison with divisional managers in the
coordination, implementation and cessation of a Shared Staffing
Program.
Bell Atlantic Nynex Mobile, West Springfield,
MA 1992 -
1996
Assistant Store Manager (1994 - 1996)
. Contributed to the supervision, recruiting, and training of employees.
. Built and maintained a customer base through a high level of
professionalism in sales and follow through.
. Encouraged positive store rapport through motivation and effective
interaction with fellow personnel.
. Maintained accurate interoffice correspondence for effective
communication.
. Prepared daily banking reports and monthly reconciliation of
inventory.
Administrative Assistant (1992 - 1994)
. Assisted management with daily operations including opening and
closing of store.
. Responsible for all administrative data entry of new client
information.
. Processed all bill payments for existing customers and responded to
customer inquiries.
. Updated existing customer database information.
. Provided back-up sales assistance to inside sales representatives.
. Assisted in inventory reconciliation and product ordering.
EDUCATION
. Tomah Senior High School, Tomah, WI - Graduated in 1984
. University of Wisconsin Stout, Menomonie, WI - Completed 93.5 credits
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