M a r k Tr a y n h a m
Jefferson City, TN 37760
C: 865-***-****
*********@*****.***
OBJECTIVE
• A highly motivated, goal oriented professional, driven to providing leadership in sales, operations, and client
satisfaction as a: Sales Director, Sales Engineer, or Project Manager
SUMMARY
• 24+ years’ experience in solution sales, engineering, and installation of electrical products/ services
and capital equipment.
• 15+ years of proven leadership as: President, Contractor, Subcontractor, Sales Engineer, Sales
Manager, Operations Manager, Project Manager, and Consultant.
• 20+ years’ experience as a Low Voltage Specialist.
• 25+ years as an Electrician experienced in residential, commercial, and industrial construction.
EXPERIENCE
Consultant, Project Manager Hi-Tech Services (2008 to present) - Jefferson City, TN
President, Owner, Sales Engineer Hi-Tech Systems (1989 - 2008) - Knoxville
• Leadership responsibilities included promotion with optimal quality with regards to: sales, system design,
engineering, and installation of electrical systems, security systems, and various electronic control products
• Focused on increasing revenue, controlling costs, driving higher margins, and maximizing profitability.
• Provided solutions to increase sales activity through promotion of various marketing programs.
• Developed new business relationships with key contacts in vertical markets, especially with hospitals.
• Focused on building and maintaining loyalty with existing customers to garner repeat sales.
• Experienced with the following products, systems, and technologies: Intrusion, CCTV, Fire Alarm/ Life
Safety, IP Based Solutions, Access Control, Intercom, Sound & Paging, Nurse Call, Gate & Motor Controls,
PLCs’, Switchgear, Building Automation, Lighting Control, Solid State Lighting, Energy Management,
Energy Efficiency, Distributed Generation, Solar Power, Systems Integration, Wireless, etc.
• Experienced with project implementation in the following markets: Hospitals/ Healthcare, Educational,
Financial, Industrial, Governmental, Hospitality, Manufacturing, Retail, Transportation, etc.
• 4+ years served as the Cincinnati Time Recorder distributor for East TN, providing Traffic and Revenue
Control Systems for parking facilities and Time & Attendance products for businesses.
• 5+ years’ experience providing tactical services to Walgreens Corp as a multi-regional subcontractor:
o Provided installation of their CCTV systems and other security products in their new stores.
o Demonstrated leadership in assembling, mobilizing, and training cross-functional teams in the rapid
design, deployment, and implementation of business strategies and successful sales solutions.
o Facilitated this National Account demonstrating resourcefulness using critical thinking and strategic
planning in managing multiple projects simultaneously, and providing direction to 8 employees.
o Increased sales by 10.5 % annually over a five year period, maintaining sustainability in growth rate
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o Demonstrated commitment, patience, and perseverance, in providing 650+ quality new store
installations in TN, AL, MS, OH, GA, IA, AK, NY and KY.
Sales Engineer ADT (1986-1988) – Miami, FL
•2+ years generating technical sales solutions of commercial security and fire alarm systems.
•Performed site surveys, system design, cost estimation, proposal submission, and account management
for commercial and industrial projects in assigned territory.
SKILLS
• Consultative / Solution Selling:
o 24+ years’ experience in B2B Sales with strong business acumen.
o Dale Carnegie graduate.
o Confident in abilities to produce results; a tenacious sales negotiator and closer.
o Professional presentations.
o Focus on customer satisfaction.
o Continue to hone craft in applying important qualities such as: Integrity, honesty, listening,
humility, patience, perseverance, etc.
• Communications:
o 24+ years demonstrating clear and effective written and verbal communications.
o Strong C-Level communications
o Public Speaking
• Sales Management:
o 15+ years demonstrating “leadership by example” providing communication, direction, training, and
mentoring to individuals and team.
o Demonstrating leadership by articulating a clear vision and well defined goals and objectives.
o Enhancing team building by listening and building trust.
• Electrical Contracting:
o 25+ years’ experience in the residential, commercial, and industrial sectors (Single Phase, Three
Phase); new construction, design-build, retrofit
o Analyzing plans and specifications for project estimation and proposal submission.
o Project layout, implementation, and management through all phases until job completion.
• Electrical Engineering:
o 20+ years involved in system design.
o Determining necessary calculations: electrical loads; demand factors; voltage drops; determining
minimal cable sizes for feeder and branch circuits, etc.
o Providing pretest and posttests when necessary to ensure reliability.
o Providing workable drawings: two-dimensional, single-line, flow, as-built, etc.
• Operations Management:
o 18+ years designing and implementing marketing programs.
o Budget forecasting; sales forecasting; job costing; measuring performance through spreadsheets.
o Controlling costs by negotiating best price for project equipment/ materials procurement.
o Managing inventory; scheduling work; providing employee training when needed.
o Measuring total performance by monitoring plans and established metrics.
• Installation Management:
o 25+ years providing quality installations of equipment and materials per plans and specifications.
o Adherence to all national, state, and local codes and standards (NEC, NFPA, IEEE, AHJ, etc.)
o Demonstrate creative thinking at times to ensure timely installations at or under budget.
o Always emphasizing a high “Attention to Detail” in every installation.
• Project Management:
o 15+ years’ experience in planning and implementing single projects; at times with multiple projects
simultaneously.
o Defining project scope, tasks, and resource requirements.
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o Providing budget management, resource allocation, job costing, and quality assurance.
o Engaging in project status meetings with necessary stakeholders.
o Attention to project deliverables and adherence to specific project milestones.
o Demonstrating the ability to “think on one’s feet” to solve complex issues when they arise.
• Senior Executive:
o 18+ years’ experience in demonstrating accountability and leadership by taking complete
ownership of business‘ successes and failures through P&L Management, ROI, etc.
• Computer Skills:
o MS Suite; AutoCAD
• Networking Skills:
o 5+ years’ a Cisco CCNA.
• Foreign Language:
o Conversant in Spanish.
E D U C AT I O N
• AAS - Electrical/ Electronic Engineering Walters State CC, Morristown, TN (2011)
• AAS - Biomedical Equipment Technology Walters State CC, Morristown, TN (2011)
• BS - Business Administration WGU Tennessee (2016)
C E R T I F I C AT E P RO G R A M S – TE C H N I C A L / S A L E S
• Industrial Controls & Automation Walters State CC, Morristown, TN (2011)
• Industrial Electricity Walters State CC, Morristown, TN (2011)
• Clean Energy Technology Walters State CC, Morristown, TN (2011)
• Cisco CCNA (Computer Networking) Walters State CC, Morristown, TN (2010)
• Machine Tool Technology Montgomery County JVS, Dayton, OH (1978)
• Dale Carnegie Sales Course Miami, FL (1982)
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